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Why Shanco Chose to Sell Mitsubishi Mini Splits

Why Shanco Chose To Sell Mitsubishi Mini Splits Exclusively

So we chose to become a Mitsubishi Diamond Contractor and to exclusively sell Mitsubishi Products because we truly believe that they are the leaders in the Ductless Heat Pump market.  You know, there’s a lot of other brands out there that we could have installed, but really, we install Mitsubishi and only Mitsubishi for quite a few reasons. One of the biggest reasons is their local tech support. We’re always putting our technicians through local training person, one-on-one training with the technical people from Mitsubishi. Also, they are always coming out with new and better products to help suit our customers. They recently came out with a unit that instead of being on the wall is a slim unit that’s in the ceiling, which, you know, we sell almost as many as those as we do as the normal wall units. We really don’t have any issues with their units once they’re installed. And really, once they start running, they don’t quit. So we’re very, very happy to, to be able to partner with them. So the best thing to do is to reach out to us today and we can come out in person, and you can find out why going with SHANCO and Mitsubishi is the best choice for your family and your home.

Give the Gift of a Ductless Heat Pump System

Give the Gift of a Ductless Heat Pump System

So giving the gift of a ductless heat pump this holiday season is a fantastic idea. I mean, for wives out there, don’t you think it would be great if your husband spent a little bit more time in the garage working out there. If he had a ductless system, he could; not to mention, you know, husbands out there, maybe your wife would like to have a workshop, or maybe she has an area in the back of the house where she likes to do sewing and things like that. And she could be out there if, you know, if it was made livable with ductless heating or cooling, or maybe, you know, maybe for, for the grandmothers or grandfathers out there, you know, you want to be able to have your kids be able to be comfortable upstairs in that guest room. You know, the one that’s always cold, well, ductless can really solve all those issues. So, for them month of December, we’re actually offering a $500 off Mitsubishi: every Mitsubishi outdoor unit. That’s right, if you mention this video, you get $500 off an outdoor unit, plus you might even be eligible for some of the incentives that we have out there. So give us a call today and make it a great holiday season.

All About Residential Air Conditioner Replacement

We know how miserable the warm season can be with an air conditioner that does not work well or at all. AC replacement is not a fun topic, but a necessary one. As experts in the Boise and surrounding areas, we will talk all about residential air conditioner replacement to make it easier.

1. When Do I Need a New Air Conditioner?

Many air conditioners can last for 10 to 15 years. However, a number of factors will affect your AC’s lifespan. These include make and model, usage, average temperature, number of occupants in the home (including pets), number of smokers in the home, and the quality and quantity of the AC maintenance. Any of these factors can affect the lifespan of your cooling unit by years. The good news is many cooling units come with warranties that can last up to 10 years and beyond. Be sure to check your warranty if you suspect you need to replace your AC.

2. Repair vs. Replace

In some cases, it makes more sense to repair an AC rather than replace it. However, at some point every AC has to be replaced. You will notice yours is at the end of its lifespan if it begins to break down more often. Another sign is your unit may be working harder to keep your home cool. You may have a major component fail on your air conditioning unit. The cost to replace it may be comparable to the purchase of a new unit. We recommend getting several estimates from qualified professionals in your area before making such a major decision for your home.

3. How to Install an Air Conditioner

We never recommend you attempt to replace or install a new air conditioner on your own. Just about every new HVAC unit sold today comes with a complex warranty. Many companies state that the warranty is only valid if the unit is installed by a certified professional. The same can go for any repairs and maintenance tasks. For example, we at Shanco are certified when it comes to installing, replacing, and repairing American Standard air conditioners, heat pumps, and more. You can read more information regarding their basic warranty on their products by clicking here. For example, if your cooling unit breaks down during the warranty period, they will pay one of their certified repair men to repair it, as well as provide the part.

Residential Air Conditioner Replacement for Boise

Finally, give us a call first if you are interested in a residential air conditioner replacement for your home. We also perform replacement and installation services for new buildings, commercial properties, and more. Our expertise allows us to help you select the right cooling and HVAC unit for your residence’s needs. We can also maintain and repair these systems while maintaining their warranties. Feel free to contact us if you live in the Boise area and need a professional estimate on AC replacement, repair, installation, or related service.

Most Common Indoor Air Pollutants for Boise

First of all, most homeowners in Boise can be shocked to learn that their indoor air quality can be much worse than that of the outdoors. It is important to know your indoor pollutants because you and your family spend most of your time inside. Below are a few of the most common indoor air pollutants for Boise.

1. Dust, Dirt, & Smoke

You occupy your home, which means you are one of the leading sources of contaminants. You shed hair, skin, and track in all sorts of contaminants each time you enter or leave your home. Good housekeeping can only do so much. Be sure to change your HVAC filter on a regular basis to help combat these indoor pollutants.

2. Pollen and other Allergens

Those of you who suffer from allergies know the importance of combatting indoor air pollutants. Luckily we live in Boise, which was ranked 86th out of 100 major cities as “allergy capitals” of the United States in 2018, the latest year for which data was available. A few of the leading allergies in the Spring include:

  • Alder
  • Aspen
  • Birch
  • Cedar
  • Elm and mountain elm
  • Hickory
  • Poplar
  • Willow

A few of the leading allergies in the Fall include:

  • Burning bush
  • Mugwort
  • Birch
  • Pigweed and ragweed
  • Russian thistle
  • Sagebrush
  • Tumbleweed

Many HVAC filters are specially designed for those who suffer from allergens and can be purchased at your local hardware store. Please consult a physician if you suspect your indoor air quality is affecting your health.

3. Biological Pollutants

We who are living in the COVID age are no strangers to biological pollutants such as germs, bacteria, and viruses. These can enter the home through animals, people, bugs, food, and other sources. Multi-dwelling homes are more susceptible to these contaminants because of their close proximity. Check out this guide from the EPA to learn more about how to combat them.

4. Dander and Hair

Your pets, occupants, and guests are going to shed hair and dander as an inevitability. Again, we recommend regular cleaning and air filter changing to combat this. For these and other contaminants you should also consider a whole house air filtration system to combat these issues. We design systems by home, by type of pollutants, and other factors.

Whole House Air Filtration System for Boise

Finally, give us a call first if you are interested in an air filtration system for your home to combat the most common indoor air pollutants for Boise and the surrounding areas. Our expertise allows us to help you select the right fit for your home’s needs. We can also install and service these systems while maintaining their warranties. Feel free to contact us when you are ready to schedule this or any other HVAC maintenance, repair, or free estimate.

Best Ductless Mini Splits for Boise

We in Boise and the surrounding areas have to put up with freezing winters and hot summers. We at Shanco know that ductless mini splits are a great way to get extra heating and cooling when you need it. The systems are also great for additional structures such as he and she sheds. Below, we will show you the best ductless mini splits for Boise. 

1. What Kind of Ductless Mini Split Do I Need?

You should know what type of system you need before making any sort of selection or even looking up products online. Do you want to cool or heat the structure? Do you want to do both? You need to know if you would like a ductless air conditioner, ductless heater, or ductless mini split heat pump – which can do both.

2. What Type of Ductless Mini Split Do I Need?

You may choose from several different types of systems:

  • Wall mount – It can be installed on the wall, roof, or yard.
  • Ceiling suspended – It is installed on the ceiling and is suspended by rods.
  • Ceiling cassette – It is installed above the ceiling with the air coming through a vent or vents.
  • Concealed – It is attached as part of your existing ductwork.
  • Free Standing – Also called a floor mount, think of it as an indoor mini-HVAC system that is attached to the floor in the corner of the room.

3. Best Ductless Mini Split for Small Spaces

It’s no secret that we here at Shanco are fans of all things American Standard Heating & Air Conditioning. They also make top of the line heat pumps. We like the NAXWST Wall-Mounted Heat Pump for its easy installation, high efficiency, and allergy friendly options. You may read more by clicking here.

4. Best Top of the Line Ductless Mini Split Heat Pump

We like the PEAD Horizontal-Ducted Heat Pump when looking to get the Rolls Royce of mini spit systems. It offers a rating of up to 19 SEER and beyond. It also uses a condensate lift mechanism, static fighting capabilities, and offers advanced technology.

Best Ductless Mini Splits for Boise

Give us a call first if you need a ductless mini split for Boise or the surrounding areas. Our expertise allows us to help you select the right system for your needs. We can also install and service these units while maintaining their warranties. Feel free to contact us when you are ready to schedule your maintenance, repair, or get a free estimate on our ductless mini split system services.

Breathe Easy: Addressing Air Quality Issues With HVAC Repairs and Upgrades

In the sanctuary of your home, the air whispers secrets of unseen dangers, from the delicate dance of dust mites to the silent spread of microscopic mold spores. Your HVAC system, the silent sentinel of your indoor climate, plays a pivotal role in either harboring these unseen foes or banishing them to create a healthier living space.

Yet, without the proper care, this guardian can turn into a conduit for contamination, compromising the very air you breathe.

Addressing air quality issues with HVAC repairs and upgrades emerges not just as a task, but as a mission to protect your home’s health and the well-being of its inhabitants.

Identifying Common HVAC-Related Air Quality Issues

Stepping into your home should be like stepping into a sanctuary of clean air, yet often, invisible adversaries such as dust, mold, and volatile organic compounds (VOCs) lurk, compromising the quality of your indoor atmosphere. The very system designed to keep you comfortable—your HVAC—plays a pivotal role in both the defense against and unfortunate promotion of these pollutants.

Recognizing signs of deteriorating air quality is crucial, as symptoms like headaches, irritation, or allergic reactions often whisper the tales of unseen contamination.

As your HVAC circulates air, it can either act as a guardian, filtering out these pollutants, or as an unwitting accomplice, spreading them throughout your space if not properly maintained.

From the accumulation of pet dander and pollen to the growth of mold in damp areas like basements, common HVAC issues such as leaks, inefficiency, or clogged filtration can significantly degrade your living environment.

How HVAC Systems Impact Air Quality

The HVAC system in your home serves as the lungs of the building, continuously inhaling and exhaling air. However, without proper care, it can become a conduit for various pollutants, from dust mites and pet dander to more sinister culprits like mold and volatile organic compounds (VOCs). This system’s responsibility for circulating air makes its health directly tied to yours: a well-maintained HVAC ensures a breath of fresh air, whereas a neglected one can turn each breath into a potential health hazard.

  • Recognizing signs of deteriorating air quality is crucial, as symptoms like headaches, irritation, or allergic reactions often whisper the tales of unseen contamination.
  • As your HVAC circulates air, it can either act as a guardian, filtering out these pollutants, or as an unwitting accomplice, spreading them throughout your space if not properly maintained.
  • From the accumulation of pet dander and pollen to the growth of mold in damp areas like basements, common HVAC issues such as leaks, inefficiency, or clogged filtration can significantly degrade your living environment.

Common HVAC Problems Leading to Air Quality Issues

Embarking on the journey to uplift the veil on polluted indoor air, it’s essential to acknowledge that an orchestra of HVAC problems often plays the villain. Leaks within the system, akin to unseen wounds, can undermine the integrity of air circulation, allowing moisture—a sirenic call for mold and mildew—to invade. On another front, a furnace or air handler crippled by negligence may become a haven for dust and bacteria, sabotaging the quest for clean air. These common culprits, from leaks to unaddressed contamination, pave a treacherous path toward deteriorating indoor air quality, challenging the sanctuary of your home.

Essential HVAC Repairs for Improved Air Quality

Wading deeper into the quest for pure, untainted air inside your sanctuary, the spotlight turns to essential HVAC repairs that stand as bulwarks against the assault of indoor air pollutants. At the heart of these defensive maneuvers are practices as fundamental yet pivotal as cleaning and replacing air filters regularly, a task akin to giving your home’s lungs a fresh filter to breathe through.

Simultaneously, addressing leaks within your HVAC system is paramount, plugging the breaches through which pollutants and moisture can seep and fester. Moreover, ensuring proper ventilation and airflow is akin to setting the sails of your home’s air quality on a favorable wind, promoting the constant exchange of stale indoor air for a rejuvenating outdoor breeze.

Upgrading Your HVAC System for Optimal Air Quality

Embarking on the journey to enhance your haven’s air quality extends beyond mere repairs; it evolves into the realm of upgrades that breathe new life into your home.

Elevating your system with HEPA filters, for instance, transforms your HVAC into a valiant knight, capturing even the most elusive of particles, from pet dander to pollen, ensuring each breath you take is a gulp of purity.

Integrating air purifiers and UV lights into your system is akin to stationing sentinels at every corner, guarding against unseen microbial threats that lurk in the shadows, ready to compromise your health. In this era of smart technology, a smart thermostat becomes your ally, offering you the reins to control and optimize air quality with precision, ensuring that your home’s climate is not just comfortable but conducive to well-being.

This strategic upgrade to your HVAC system not only elevates the sanctity of your indoor air but redefines the very essence of home comfort, making each breath a testament to the purity and care you’ve invested in your living space.

Benefits of Upgrading to HEPA Filters

Upgrading to HEPA filters ushers in a breath of fresh air, casting a wide net to capture the most minuscule of airborne threats that once roamed unchecked through your home. These sophisticated guardians are adept at ensnaring particles as tiny as 0.3 microns, including pollen, mold spores, and dust mites, ensuring that the air circulating through your HVAC system is not just clean but purified to the highest standard. In doing so, HEPA filters stand as a formidable barrier between your health and the microscopic invaders that seek to compromise it.

Installing Air Purifiers and UV Lights

Transforming your home into a bastion against air quality assailants involves not just an upgrade of filters but the strategic installation of air purifiers and UV lights. These devices act as vigilant sentinels: while the purifiers scrub the air of pollutants, the UV lights wage war on bacteria and viruses, unseen but perilous invaders. Together, they form an unwavering defense, ensuring that the air within your sanctum is not only clean but virtually sterilized against microbial threats.

  • Assess your specific air quality challenges to determine the need for air purifiers or UV lights.
  • Consult with a professional to identify the most effective placements for these systems within your HVAC configuration.
  • Regularly maintain and inspect these devices to ensure their optimal operation in safeguarding your home’s air quality.

The Role of Professional HVAC Maintenance in Air Quality

In the quest to unearth the sanctity of your indoor air, the skilled hands of professionals play an instrumental role. Scheduling regular HVAC inspections emerges as a cornerstone of a comprehensive air quality strategy, safeguarding against the silent accumulation of pollutants.

Coupled with this preventive measure, professional cleaning and tune-up services breathe new life into your HVAC system, optimizing its efficiency and filtration capabilities. However, recognizing when the time has come to summon expert HVAC repairs is equally vital.

Whether it’s a whisper of inefficiency or the roar of a malfunction, responding with prompt, professional intervention ensures your home remains a bastion of clean air and comfort.

The Future of HVAC and Indoor Air Quality Improvements

The horizon of HVAC and indoor air quality improvements is beaming with innovation, poised to transform your home into a bastion of purity and health. Envisage a future where HVAC systems, powered by AI and machine learning, automatically adjust to your home’s specific air quality needs, identifying and neutralizing pollutants with unprecedented precision. This evolution promises not only to elevate your living environment but also to redefine the standards of comfort, energy efficiency, and well-being in homes across the globe.

The ABCs of Spring AC Maintenance: An Easy-to-Follow Checklist for Homeowners

As spring unfurls its warmth, the thought of switching on our air conditioners begins to blossom in our minds.

But before you reach for that thermostat, a touch of spring cleaning can ensure your AC unit runs smoothly, keeping you cool without a hitch. From the overlooked air filter to the intricate coils and fins, each component plays a crucial role in your air conditioner’s performance and efficiency.

This comprehensive checklist will guide homeowners through a seamless transition into the warmer months, with expert tips from Peppy Heating & Cooling in Boise, ID.

Air Conditioner Filters

This crucial component often serves as the unsung hero of your cooling system, ensuring that the air circulating through your home is clean and free of dust and allergens.

Clean or Replace the Filters

Cleaning or replacing filters isn’t just about maintaining airflow; it’s also a critical step in preserving the machine’s health. A clogged filter forces the air conditioner to work harder, potentially straining the electric motor and other components. This diligence not only optimizes the system’s efficiency but can extend the life span of the unit significantly, ensuring that you get the most out of your investment and possibly preventing an untimely emergency air conditioner repair.

Air Conditioner Coils

Another vital aspect of your spring AC maintenance checklist: caring for the evaporator and condenser coils.

These components play a pivotal role in the efficiency and longevity of your cooling systems, acting as the heart where the magic of heat exchange occurs.

To ensure optimal performance, locate these critical coils, gently tend to them with a soft brush to dislodge any accumulation, and if accessible, remove surrounding debris and give them a careful rinse.

Coil Fins

These thin metallic pieces are vital for effective heat transfer but are susceptible to damage, which can hinder your unit’s efficiency and longevity.

Gently Clean Fins Without Damaging Them

Cleaning coil fins are like performing a delicate dance—too much force and you risk bending them further or causing damage, too little, and you may not remove the debris that hampers airflow and efficiency. 

Aiming the brush or air spray parallel to the fin’s alignment prevents accidental bending, maintaining the system’s optimal performance. This meticulous attention to detail during spring AC maintenance not only upholds the system’s efficiency but significantly extends the life of the air conditioning unit as well, safeguarding your home’s comfort through the warmer months.

Condensate Drains

Moving down the checklist of spring AC maintenance brings us to the often overlooked, yet vitally important, task of tending to the condensate drain.

This component of your air conditioning system plays a crucial role in managing moisture that accumulates during the cooling process, funneling it away from the unit to prevent water damage and maintain indoor air quality. Addressing the condensate drain is not only about prevention but also about sustaining the overall health and efficiency of your air conditioning system as the temperatures rise.

Hiring a Professional

Recognizing when to call in a professional, selecting someone you can trust, and understanding what a professional maintenance visit entails form the crux of ensuring your system’s health beyond what DIY steps can offer.

It’s not just about the immediate service but also about the long-term maintenance recommendations these experts provide. This transition from a DIY routine to professional involvement champions efficiency, reliability, and peace of mind, gearing your cooling system up for its best performance as the warmer months roll in.

Know When to Call in a Professional

Choosing to involve a professional doesn’t just bring an immediate resolution to pressing issues; it also opens the door to invaluable insights into the health of your cooling system. Experts from Peppy Heating & Cooling have the tools, knowledge, and experience to diagnose, repair, and offer maintenance advice that extends longevity and enhances the performance of the system. 

Maintaining Your Air Conditioner

Central to keeping your air conditioner running smoothly is establishing a consistent maintenance schedule that fits seamlessly into your lifestyle. Beyond that, maintaining the cleanliness of the space surrounding your AC unit can prevent unforeseen issues, while regular monitoring of your system’s performance offers real-time insights into its health.

Monitor Your AC’s Performance Throughout the Season

Throughout the warmer months, make it a point to keep a vigilant eye on your air conditioner’s performance. This proactive monitoring ensures the system operates harmoniously, providing uninterrupted comfort.

Observing how your AC responds during peak usage times offers invaluable insights into its health and efficiency. 

Your Trusted HVAC Company

Spring AC maintenance is essential for ensuring the efficiency, longevity, and reliability of your air conditioning system as warmer months approach. Engaging a professional when necessary complements DIY efforts, providing deeper insights and maintenance that extend beyond basic upkeep.

Call your trusted HVAC professionals at Peppy Heating & Cooling today. It’s our top priority to keep your home comfortable all year round!

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Jerry Barnowski
Jerry Barnowski
1721079273
Fast and fair price
Mike Cram
Mike Cram
1720827125
Fast, efficient and reasonably priced. Liked the pic sent of who the technician was before hand so you knew who to expect at your door
Rachel H
Rachel H
1720823309
I was very impressed with Peppy and their technician Kevin today.Kevin arrived quickly when we requested service, he was extremely polite and got immediately to work.We thought our a/c system needed more refrigerant because it wasn't cooling our home.Kevin checked the system and identified that the exterior unit was clogged and was not able to exhaust the heat from inside.He took the unit apart, cleaned it and rechecked it. It immediately started cooling more efficiently. After he reassembled the unit, he explained that everything was in good shape and no Freon or repairs were needed.We had a less-honest company check our system a few years ago. They told us the entire system needed to be replaced (for thousands of $$). When pressed, they added Freon (a few hundred $$) and the unit started cooling again.I appreciate how Kevin with Peppy told us honestly what the issue was, and didn't try to upsell or pretend something else was going on.We will definitely call Peppy next time we need a/c service.Thank you!
Stephanie Leraris
Stephanie Leraris
1720742754
Our provider came on time and gave me notice that he was on his way. He was very friendly and professional. He fixed the problem in 20 minutes and for a very reasonable price. Great customer service!
Johnnyl koyle
Johnnyl koyle
1720727908
We unfortunately bought a new system last year from some fly by night, back door, back woods crook.Due to current triple digit temps it decided to no longer work. Peppy was responsive, courteous and most of all, knowledgeable. Within a hour or so they had us up and running again. Super appreciate Peppy and their technician Cody. 👍 Will certainly do business with them again and highly recommend Peppy HVAC.
Roberta D'Amico
Roberta D'Amico
1720540757
Great response to a minor issue we had. Kevin and Josh very professional upon arrival and during their service call.
Rosa Ysursa
Rosa Ysursa
1720469236
Peppy Heating & cooling. I can't say enough good things about this company. They are so nice, professional & efficient. 100% the Best!!
Dave Nichols
Dave Nichols
1719862540
Very. Met my requests for multiple options for best performance vs lower price. Help d me understand what be our best solution. Great final product and install.
Kelli Jones
Kelli Jones
1719584908
After meeting with several HVAC companies to install a split system in my home, I decided to go with Peppy and so glad I did! They were the ONLY company that suggested a ceiling unit rather than putting on the wall, I even asked the other companies and they said you don’t want that it’s too expensive. Come to find out, Peppy is really the only company that does it and from a sightly view it makes all the sense in the world and not much more in money. From the beginning with their sales rep Rob to their owner Brett and their installers Lance and (so sorry can’t remember the other gentleman’s name but super respectful and personable) everyone was extremely professional, knowledgeable and clean. I HIGHLY recommend Peppy for your HVAC needs they will be my go to HVAC company for years to come.
Melissa Allen
Melissa Allen
1719286828
Our older A/C unit went out in the summer heat. Alec came and replaced a part. He explained the problem and showed me the faulty part. I was so relieved we didn't have to replace the whole unit (yet).
derek pitman
derek pitman
1719268168
Cody was awesome, got everything taken care of super fast without paying an extreme amount.
Duran Truck And Auto Repair
Duran Truck And Auto Repair
1719024105
Excellent customer service. Fast and efficient. Explained everything clearly and had estimates quickly. Highly recommend!
Jenn Crawford
Jenn Crawford
1718635779
Well last year in October my furnace finally gave out, I had hired another contractor who was stringing me along for 3 months, it's now December and I'M FREEZING!!! Tired of the run around, a neighbor had used Peppy in the past, gave me their number, that SAME day Rob met me after work to give me an estimate, go through my small house, come up with a plan and get me some heat! The very next day I had Mini splits put in, I walked in the door at 5:00 that night and I can not express how wonderful it was to walk in to heat!! The job was done professionally, looks great on the inside and outside! This company stands out in this day and age where customer service is hard to find! I found it!! Do yourself a favor and hire this wonderful group of caring people!! Thank you to each and everyone of you for the outstanding job you did!! Loyal Peppy customer for life!
tom john
tom john
1718309090
Awesome service, very prompt and good communication. Very experienced team and reasonably priced. First time seeing a professional HVAC company that put customer service at its best. Highly recommend.
Angie LaBarthe
Angie LaBarthe
1718151509
Peppy was great! Alex was polite, efficient, and did not pressure me into a hard upsell on anything. He fixed the problem quickly, was honest with his assessment, and stop my house from feeling like I was living in the middle of the Sahara desert! I will likely call on them again very soon, since I’m pretty sure I will need an entire new system. The fact that Alex didn't try to sell me on things I don’t need was much appreciated!
Tami H
Tami H
1718140804
First time calling Peppy's and they were great! Abby helped get me scheduled, and Cody came out the next day. He was so thorough and polite. He explained everything to me and I felt the price was very fair. I signed up for their yearly maintenance plan. Thank you so much, I'm happy I called.
Vlad Radion
Vlad Radion
1717168850
Amazing company to work with!
Valeriu Iordanescu
Valeriu Iordanescu
1716943064
Cody is knowledgeable and kind…Thank you guys!
James Elledge
James Elledge
1716928364
Cody came out to take a look at our AC unit. Awesome guy, great service and very honest with everything. We will definitely be using Peppy from here on out.
eric griffith
eric griffith
1716842990
The agents were professional and friendly. I did not get a huge sales pitch to upgrade and change components on my system. They did what I asked and we did a little talking after the fact. I will call Peppy for future issues, I give them 5 stars. Thanks Peppy.
Donald Ankeny
Donald Ankeny
1716491532
Eric Mills
Eric Mills
1716422236
Very friendly staff, both when I called to schedule and also the service technician. Fair, honest prices and very thorough service.
Greg Sullivan
Greg Sullivan
1715988962
Erica Dorn
Erica Dorn
1715727157
I was provided with multiple options and estimates and was able to pick what worked best for our space and our budget. Peppy was prompt and professional and happily worked with us to quickly schedule an install. They offer reasonable prices and produce quality work. I would hire these guys again!
Cindy Lou Anderson
Cindy Lou Anderson
1715712575
I had contacted 4 other heating and cooling companies. One didn’t show up. Three wanted me tocwait 2 weeks. I called Peppy. Alex Duda showed up on time the next morning, gave me 4 options for the repairs needed, and set me up on a twice a year maintenance. I had been trying to get the company who installed the $16,000 hvac system to do maintenance for 4 years and they never came. I highly recommend Peppy heating and air. You will find them very knowledgeable, efficient, courteous and fair.
John Peterson
John Peterson
1715698939
Awesome service, I would recommend them to everyone.
Ben Johnson
Ben Johnson
1715631578
Adding my 5 stars... great company. Great experience on an AC upgrade in our old northend house.
Eli Szuch
Eli Szuch
1715268899
Brett and his team at Peppy are top notch. From their front office to their techs, I’ve only had great interactions. When I have a heating or air problem or need a new system, I know who to call.
Kim Frymire
Kim Frymire
1715119894
My AC had stopped working. Juan talked to me about what he would trouble shoot and basic fees. When he had an idea of the possible issue, he talk to.me about next steps and potential costs. Clean is what it took. He talked to me about how to keep the issue from happening again. I'm very happy with the results. Juan's work. I will definitely call Peppy's first if I have heating or cooling issues. I highly recommend them!
david spann
david spann
1715085519
The team at Peppy Heating and Cooling have gone above and beyond to help us choose and then install three mini-split units in our Boise County Yurt. We knew it was an odd request and it was over an hour outside of the Treasure Valley - they showed up on time, discussed the layout, installed it in one day (team didn't leave until 8:00 pm) and then cleaned up. They also came back later to help set up the wifi connection and walk us through the operational details. We liked their work so much that we've asked them to take a look at a project in Boise City too.
Bruce M
Bruce M
1714602168
I started using Peppy a year ago. They did work on a major remodel, and now use them for semiannual hvac check ups. I also used them for another project. Techs are always on time, polite and clean up after. They seem very knowledgeable.
Lisa Hecht
Lisa Hecht
1713844106
Peppy Heating and Cooling are always quick to respond and do whatever is necessary (including reaching out to the factory for the equipment they service) to resolve any questions or issues. Service second to none!
Chris Faceplant
Chris Faceplant
1712957106
Absolute professionalism from beginning to end. All options were provided without high pressure sales. I shopped around before choosing Peppy to install our new furnace and they just had the best pricing and loan options. The installers were also polite and professional. They finished the job in record time. We highly recommend Peppy for your heating and cooling needs!
Loraine Morris
Loraine Morris
1712953281
Superb service, great price! Love Peppy technicians. They are so professional and caring.
Susan Wood
Susan Wood
1712350206
I just spent the last two days with the Peppy Crew (Kevin, Luke, Josh, and Connor) as they tore all of the old, 1974 ductwork out of my attic and replaced it along with a new Trane furnace and outdoor AC unit. Great guys! Very courteous, knowledgeable, and willing to go the extra mile to make sure everything would function smoothly after they left. Luke is still determined to find access to the duct that hasn't blown in the 20 years I've lived in my house, so more to come. Kevin knows his stuff and was super patient with me and all of my questions. Josh worked tirelessly in that nasty attic, like he was enjoying himself. Connor did a great job working in the rain to finish the AC and was a joy to have in my home. And, of course, Rob, who encouraged me to take the leap with a full update, but with no pressure. He was also very patient with me as I asked questions that ultimately brought me to my decision. I feel like I'm in a new house with all new clean ducts and equipment. Not to mention, I got a new chair....but, that's between me and Peppy. :-). Thank you all!
Melissa Allen
Melissa Allen
1710893191
We had Alec come give us a bid on a new HVAC system, having been told after an annual check by another company that we needed to replace it Right Now. As it turns out, we likely have another couple of years left. Alec was very knowledge about his products. We appreciated he didn't give us a hard sell.
Mike Norris
Mike Norris
1710181512
Madeline McConnell
Madeline McConnell
1709760415
Alec was amazing to work with and would highly recommend requesting him specifically for any HVAC quotes. He was informative, respectful, responsive and creative. We didn't know much about the HVAC systems, but told him our goals and he gave us multiple options to choose from. He never tried to upsell us and provided recommendations that were effective for our lifestyle and home. He was always on call for us to answer any questions! Peppy sources high quality systems and are very reliable. I get why Peppy has such high ratings and have recommend them to all my family and friends.
liz rodell
liz rodell
1709418614
thanks Peppy. you guys did an awesome job and now every room in my house is comfortable
Tyler Barnes
Tyler Barnes
1708195028
Juan and team came out quickly and got our heat back on. 🙌 Everyone was friendly, professional and easy to work with.
Donald Pancoast
Donald Pancoast
1708091028
I recently had the pleasure of working with Peppy's Heating and Cooling, and I couldn't be happier with the experience. From the moment I met Rob, the salesman, I knew I was in good hands. His expertise and genuine care for my needs made the decision-making process smooth and stress-free. He guided me through the various options available and helped me choose the perfect solution for my home.When it came time for installation, Junior and Juan, the service technicians, were absolute professionals. They arrived promptly, worked efficiently, and went above and beyond to ensure everything was installed correctly. Their attention to detail was impressive, and they left no stone unturned in ensuring everything was functioning perfectly.I also want to highlight the exceptional job Peppy's Heating and Cooling did in installing a mini-split system in my garage RV bay. This addition has been an absolute game-changer, thanks to Rob's recommendation and the flawless execution by Junior and Juan. Now, my RV bay is just as comfortable as the rest of my home, all thanks to Peppy's expertise and dedication to customer satisfaction.Overall, I can't recommend Peppy's Heating and Cooling enough. With a team like Rob, Junior, and Juan, you can trust that you'll receive exceptional service every step of the way. Thank you, Peppy's, for keeping my home comfortable year-round!
John Shaw
John Shaw
1707510017
Peppy quickly diagnosed our furnace issue and were very thorough. They resolved the issue for a fair price and the technician was amazing. Would highly recommend!
Jeff Rados
Jeff Rados
1706063570
We had an emergency (heater quit)! Peppys came out during sub zero temps and a snow storm! (We live in the mountains) Thank you so much!! I wasn’t in town at the time, but my wife said they were very helpful and very courteous. Highly recommend!
Ben Ohashi
Ben Ohashi
1706025872
I've had Peppy do several jobs for me across multiple properties and that should tell you everything you need to know. They're reliable, trustworthy, and great to work with.
Isaac Bostrom
Isaac Bostrom
1705683037
Awesome response time and great work from Alex/Brett. Would definitely recommend them to anyone, and like their concept with their "maintenance membership."
Terry Srodawa
Terry Srodawa
1705613588
Excellent service, showed up in a timely slot, given, answered all my questions and concerns. Would recommend them to anyone.
Pat Burton
Pat Burton
1705527466
Cody was very professional and friendly. Appreciated the call so I could meet him at my house,
Joel Rogers
Joel Rogers
1704488697
Lost power to my system and woke up to my house at 59 degrees. Peppy sent out a technician that afternoon and got it fixed. Everyone from the receptionist to the technician was great to deal with. I would highly recommend this company and will be using them in the future.
Daniel Vellotti
Daniel Vellotti
1704230947
Really great job you guys. Shout out to Alec for walking us through the process of setting up our Mitsubishi mini-split, and the install team that completed the job in one day - as promised. Cheers!Update: The folks over at Peppy’s continue to rock! Juan came over to service our furnace today. He was kind and polite, and very professional. He explained options in a straightforward manner. Would give more stars if I could!!
devmo85211
devmo85211
1703804028
Very detailed and excellent communication! Arrived when they said they would. Took his time to explain how things worked. Would recommend!
Steve Collard
Steve Collard
1703110925
Shanco just installed a ductless mini split system to help cool down our sun facing upstairs. Our problem was that the only way to cool down the upstairs was to be very cold on the ground floor. Shanco solved this problem quickly and very professionally. I was super happy with the way they handled this job and would highly recommend them.
Abby Hines
Abby Hines
1702999777
Cody came out for a furnace maintenance and he did a great job! He checked our filter and made sure the unit was ready for the winter! We will definitely have him back out in the spring!
Nathan Shepherd
Nathan Shepherd
1702944123
When my blower quit on my furnace, Rob and Bret came out and fixed it the same day! If I have any issues with my hvac or need upgrades, I will most definately call Peppy heating and cooling for all my fixes.
Andrea F
Andrea F
1702940604
Great service and arrived on time! Very professional employee helped me out and I will use them again if necessary.
Daniel Shepherd
Daniel Shepherd
1702502183
Kath Brede
Kath Brede
1702500545
Wanted to say that this company is fantastic, they are the most honest I've ever dealt with, Jaun and JR came out today and checked my system, such swesome guys, they told me nothing at this point is wrong with my system except being old, will go with peppy this summer to update it. Previous company came out 2 weeks prior and told me my system had leaks and was dieing. Peppy was my second oppionion on it and so glad I did. Thank you Peppy heating and Air. Robert is amazing to, love you guys. Merry Christmas 🤶 🎄
Mike Hicks
Mike Hicks
1702436211
Peppy Heating and Air exceeded my expectations with their exceptional service! The team was punctual, professional, and efficient in addressing my HVAC needs. From the initial assessment to the final installation, their attention to detail and commitment to customer satisfaction were truly commendable. I highly recommend Peppy Heating and Air for their reliable and top-notch service!
Nicole Goodlett
Nicole Goodlett
1702412878
So glad that I found them. They are reliable and honest which is hard to find these days. They always go above and beyond!!
Christine mc adams
Christine mc adams
1702320783
It's been 15 years since I have written a review but I just have tell you that this company is the best! I have used their services a few times and have referred them to many others. Honest, on time, respectful, professional. This company treats their employees so well that they stay on til retirement..... its like a family. Thanks to Brett, Juan, Connor, Cody and Chase.Very Sincerely, Christine
Dilu de Alwis de Alwis
Dilu de Alwis de Alwis
1702054161
Peppy’s did it again. What an awesome company, service and professionalism. Keep up the good work.
Opal Hurn
Opal Hurn
1701929227
Great service
Steve Gehlken
Steve Gehlken
1701880412
Our first experience with Peppy was in 2018, our HVAC system was over 20 years old and I wanted to have it inspected. Brett came out and checked the system, he said that it was old but that it was working as efficiently as it could. He gave us an estimate with several options for replacement, they seemed very reasonable. He also took the time to fully explain the benefits of every option that he was offering so we were able to make an informed decision. With his encouragement we decided to run our system a little longer and ended up just having him clean our ducting system which he did, it took him all day, but he did an excellent job and charged what I thought was a very fair price. In 2020 we decided it was time to install a more efficient system and after having such a positive experience with Brett in the past we decided to have Peppy install a new home HVAC system, it has performed flawlessly since then. I would recommend Peppy Heating and Cooling to my friends and family knowing they'd be well served.
BRIM Inc
BRIM Inc
1701808009
I'm a property manager and realtor and only use the Team from Peppy. They are quick and amazing!
Rolene
Rolene
1701795672
Company was fast to come out, and the tech was friendly and efficient!
Alec Del Vecchio
Alec Del Vecchio
1701793061
Alec loves this place!
Fred Deller
Fred Deller
1701719898
Chris Corey
Chris Corey
1701480316
Woke up with no heat this fine morning with lot's of snow. Cody figured out our problem and fixed it today! We will definitely be calling them if we need anything else! THANK YOU SO MUCH!
Jeremy Redmond
Jeremy Redmond
1701473481
Amazing experience! Despite being backed up with calls, Brett made sure to come to my house at 10pm to get our system up and running again! Highly recommend!
Casie
Casie
1701368297
My Heater stopped working in the middle of the night! Juan came to the rescue first thing this morning not only fixed it but educated me and gave me peace of mind . Very professional and honest young man ! Thank you Juan
Mike Tang
Mike Tang
1701216253
Kevin and Jr. serviced my non functional furnace. Kevin is the most knowledgeable HVAC technician I’ve ever met. He systematically troubleshot sensor errors, inspected the circuit board and found the problem, faulty gas valve. They were so friendly and honest. I 100% recommend them for all your HVAC needs.
Gabe Rogers
Gabe Rogers
1700501191
Very professional and knowledgeable. I will recommend this company.
Conrad Kennington
Conrad Kennington
1700151303
Peppy was delightful to work with. They answered my questions, did the service promptly, kept a clean workspace, and did an overall solid job. Chase was friendly and competent. Luke and Rob helped me understand the process of installing minisplits. They installed 3 ceiling units in my basement and now we are toasty warm for winter.
Leif Elgethun
Leif Elgethun
1699931035
Great service, great system, knowledgeable team. Highly recommend for heat pump systems
Phil Sigler
Phil Sigler
1699885581
Peppy Heating and Cooling is Amazing!!!While building our family dream home Rob Shephard was there from the very beginning.From concept to final it has been an absolute pleasure working with him and their entire crew.Every member was professional, friendly, and knowledgeable.It's rare to have so many amazing people all helping to make someone's dream come true.I went with flushmount Mitsubishi Mini-Splits for each room and the WiFi Kumo for my high-tech home. They also installed a dehumidifer for our indoor pool, a few ERVs (Energy Recovery ventilator), 4 bathroom heater / exhaust fans, a conditioned crawl space, exhaust vents for my tankless gas heaters, gas piping around the entire home, Gas heater in garage, and my commercial grade kitchen hood. Each of these eight different installations was a tremendous experience!Not only was Rob in sales awesome, and all the workers great, but the owner Brett and their office manager Kim are also fantastic to work with. Kim was super prompt at getting me information and Brett is just the nicest and chill business owner I've met.I highly recommend Peppy for your next A/C and Heating Needs.
Ray Lamphere
Ray Lamphere
1699646902
Easy to schedule on line. Arrived at scheduled date. Serviceman went over maintenance details and promptly began cleans, maintenance, and A/C electrical checks. 3rd time I've used their service and plan to continue.
Larry Benson
Larry Benson
1699556527
This company was very professional. The maintenance worker they came out. He was very helpful verified the information that I was told and repaired it immediately on time.
Sharie Shepherd
Sharie Shepherd
1699400311
My AC went out at night, when it was 100 degrees and Robert and his team came right over the next morning and fixed it right away. They were so professional and affordable, I’d highly recommend this company and I’d hire them again.
Chet Joye
Chet Joye
1699390403
Peppys was incredible to work with! They came out to give me a bid on converting our oil heat to a more modern system. Rob gave me multiple options that would fit our needs and finances. He was honest and answered all the random questions my wife and I had. Once we decided on the system we wanted, they offered quick financing options to make the process as easy as possible. The installation was smooth and easy. Kevin, Junior, Luke, and Chase showed up on time, ready to work and get the job done in the time frame as promised. Great job to Peppys! I would highly recommend this company to friends and family.
Astrid Shadle
Astrid Shadle
1699384189
Rob, Kevin & Junior did an amazing job revamping our “Frankenstein” HVAC system. I have yet to encounter an employee within this company that doesn’t seem to genuinely care about their job and their customers. Thank you Peppy!
Michelle Drum
Michelle Drum
1699382987
Cody serviced my furnace today and replaced a part for me. He does a great job and communicates well. Thanks Cody!
BRANDON Smiley
BRANDON Smiley
1699377109
The technicians are very professional. They take the time to explain everything to you to inform you of what they are doing. Definitely recommend for all of your cooling & heating needs : )
Melody
Melody
1699298761
Luke, Chase and Rob were awesome to work with on our mini split purchase and Install. Very customer focused. This is our second mini split purchase/install with Peppy. Highly recommend.
Jeanie Chesnut
Jeanie Chesnut
1699228075
Peppy installed a mini split in my she shed and I’m so grateful to Rob and Mikal.
Danielle Stanley
Danielle Stanley
1698104497
The guys that came to our house did a great job! They were very kind and professional and completed the job with visual updates and suggestions. I highly recommend these representatives. Thank you!
Aloha Girl
Aloha Girl
1697668927
Peppy's sent a technician the same day I called. Alex was knowledgeable and professional. He serviced my HVAC, identified an issue and replaced a part quickly.
Max
Max
1697662938
Very happy with my service. Alex was professional and helpful.
Bruce M
Bruce M
1697650243
I had a relatively small project. The 2 guys were here on time, worked fast, cleaned up and just did a fine job. They also did some venting work a few weeks ago, related to a large remodel. They are now my go to company.
Rebecca Turlay
Rebecca Turlay
1697152667
Overall excellent experience! They installed the vent for a bathroom fan. No complaints! Would recommend
kim `rush
kim `rush
1696976562
Cody was great, as usual! He showed up on time, and took care to check each system throughly (doing maintenance at a few different homes). He is respectful, kind, helpful, knowledgeable, and willing to answer all of our questions! We always appreciate “Peppy!” Service, and Cody is definitely one of our favorite technicians.
Kathy Martin
Kathy Martin
1696548128
Our service provider was knowledgeable, professional and helpful.
Meg Rayborn Dawson
Meg Rayborn Dawson
1695567130
I was always treated courteously and respectfully. my needs were understood, and the service was prompt. Thank you.
Cynthia Horton
Cynthia Horton
1695248442
This company has always done a great job for me and today Juan also did a great job. Thanks for keeping me warm this winter!😁
Jimmy Wingate
Jimmy Wingate
1692815117
He did a great job. Found problems that were missed on the last service.
Sarah Spears
Sarah Spears
1692382843
Dylan Ray
Dylan Ray
1691442393
Went above and beyond with the repair. Very professional service. Juan did an excellent job. Very knowledgeable in his field. Takes great pride and dedication in his job. Couldn’t ask for a better experienced technician to come out.
marty nastaga
marty nastaga
1691015988
Cody did a great job he new what he was doing and had a lot of knowledge i would use PEPPYS again and refer them to other people good job CodyMarty
David Hicks
David Hicks
1690998332
Kurt Slonaker
Kurt Slonaker
1690768188
Had a great experience with Peppy and 3 of their employees! Thank you Juan, Amber, and Kim! They scheduled me 2 days out for maintenance on AC & heat , did a great job tuning up and cleaning the systems letting me know what they found. Great value too for getting both done at once, and they put a new 4 inch filter in for me. Thanks guys!
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