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3 Ways To Lower Your Heating Bill This Winter

Winter in the Treasure Valley can hit hard, and when temperatures drop, heating costs rise just as quickly. Whether you live in Boise, Nampa, or anywhere across the Valley, lowering your heating bill doesn’t have to mean sacrificing comfort. A few strategic changes can make your home more efficient, reduce energy waste, and keep more money in your pocket all season long.

Below are three effective, homeowner-friendly ways to cut your heating costs – plus when it’s worth calling Peppy Heating & Cooling for professional help.

1. Improve Airflow and Reduce Heat Loss Throughout Your Home

Poor airflow and heat loss are two of the biggest (and most overlooked) reasons heating bills skyrocket in winter. Even a high-efficiency furnace can’t perform well if warm air is escaping faster than your system can replace it.

Seal Drafts and Air Leaks

Doors, windows, attic spaces, and basements often allow cold air to seep in. Even small gaps can force your furnace to work harder. Try:

  • Weatherstripping around exterior doors
  • Caulking window frames
  • Adding door sweeps on drafty entryways
  • Checking for air leaks around attic access points

These small DIY upgrades have a surprisingly big impact on heat retention.

Open Vents and Keep Registers Clear

Blocked vents make your system push harder to move air. Make sure:

  • Furniture isn’t covering vents
  • Curtains aren’t blocking airflow
  • Return air grilles aren’t clogged with dust

If your home has persistent hot and cold spots, it may be time to look into a heating repair or maintenance appointment. Peppy’s technicians can diagnose deeper airflow or ductwork issues.

Upgrade Your Home’s Insulation

Idaho winters regularly dip into freezing temperatures, so good insulation matters. If your home loses heat faster than your furnace can replace it, you’ll run the system longer and pay for every extra minute of operation.

If your attic insulation is below recommended levels or you’re dealing with temperature swings between rooms, consider an insulation upgrade or ask Peppy to evaluate your home’s airflow during your next tune-up.

2. Schedule a Professional Heating Tune-Up

If you want to lower your heating bill this winter, furnace maintenance is one of the most cost-effective steps you can take. A tune-up not only prevents breakdowns but also ensures your system uses the least amount of energy needed to heat your home.

During a heating maintenance appointment, technicians:

  • Clean burners and internal components
  • Check and adjust airflow
  • Inspect electrical connections and safety controls
  • Test ignition systems
  • Verify overall efficiency and temperature rise

A system that’s dirty or operating below its ideal efficiency burns more fuel, takes longer to warm the home, and has to cycle more often.

Peppy’s maintenance service helps prevent that energy waste, and it often catches minor problems before they turn into major, expensive repairs.

Replace or Clean Your Air Filter

Your filter directly impacts efficiency. A dirty filter restricts airflow, forces your furnace to run longer, and raises your utility bill.

Most Treasure Valley homes need a new filter every 1-3 months in winter. Homes with pets or allergies may need even more frequent replacements.

Consider Upgrading an Older Furnace

If your heating system is 15+ years old, it may be operating at 60-70% efficiency compared to the 90%+ efficiency of modern units. Even with good maintenance, older units struggle in colder months and cost more to run.

If repairs are becoming frequent or your heating bills have risen year over year, upgrading could save you significantly in the long run.

3. Use Smart Thermostat Settings to Avoid Energy Waste

Not every improvement requires tools or a technician; sometimes, all you need is smarter heating habits.

Lower the Temperature When You’re Away

Setting your thermostat back by even 5-8 degrees while you’re at work or asleep can noticeably reduce heating costs. Contrary to myth, your furnace will not “work harder” later. It simply runs less while the temperature is lower.

Take Advantage of a Smart Thermostat

Smart thermostats adjust automatically, learn household routines, and prevent unnecessary runtime. Many Boise and Nampa homeowners see immediate savings after switching.

If you’re unsure whether your system is compatible, Peppy can help install and set up a smart thermostat that fits your home.

Avoid Excessive Temperature Swings

Constantly adjusting the thermostat up and down forces your system to cycle more often. Pick comfortable baseline settings and make gradual changes.

Lower Heating Bills Without Losing Comfort

Reducing winter heating costs doesn’t require major renovations, just a combination of smart habits, preventive maintenance, and efficient equipment. Whether your goal is to tighten energy use or improve comfort, Peppy is here to help you get the most from your heating system.

Call 208-906-6928 to schedule heating maintenance, repair, or installation with Peppy Heating & Cooling.

Supporting the Idaho Foodbank This Holiday Season

For many, the holiday season is filled with joy, gift-giving, and time spent with loved ones. However, for some members of our community, this time of year brings challenges – especially when it comes to food insecurity.

Because meals play such an important role in holiday traditions, Peppy Heating & Cooling is proud to support the Idaho Foodbank in its mission to bring hope and nourishment to those in need.

Learn about the Idaho Foodbank, its holiday initiatives, and how you can join us in giving back this season!

About the Idaho Foodbank and Its Holiday Mission

Founded in 1984, the Idaho Foodbank is a non-profit organization and the state’s primary distributor of free food to Idahoans in need. With distribution centers in Pocatello, Meridian, and Lewiston, this organization works tirelessly to ensure no one in the community goes hungry.

Over the last fiscal year, the Idaho Foodbank provided nearly 24 million meals throughout its network of nearly 450 community partners, including:

  • Churches
  • Food pantries
  • Schools
  • Senior centers
  • Shelters
  • Feeding sites

As a donor-supported organization, the Idaho Foodbank relies on the generosity of individuals, families, and businesses to fulfill its mission of fighting hunger.

Hope for the Holidays: Idaho Foodbank’s Seasonal Food Drive

Every November, the Idaho Foodbank launches its Hope for the Holidays campaign, which runs through December. This year, their goal is to distribute an incredible 3.7 million meals to Idahoans in need!

So, how can you support the Idaho Foodbank in reaching its goal?

1. Donate Time

Volunteering is a great way to give back, whether individually, as a family, or as part of a corporate group. The foodbank welcomes volunteers as young as eight years old to help at their facilities in Meridian, Pocatello, or Lewiston. Tasks range from sorting and packaging food to helping with special holiday events.

2. Donate Money

Monetary donations allow the foodbank to provide healthy, nutritious meals year-round. Through their Nourish 365 program, you can set up monthly donations to ensure a consistent source of food for those in need. One-time donations are also acceptable; even just $5 can provide up to 15 meals!

3. Donate Supplies

Holiday food donations are another meaningful way to help. Non-perishable items can be dropped off at any Idaho Foodbank location during business hours. Find your nearest location here.

Peppy Heating & Cooling’s Day of Giving Back

This month, Peppy took action to support the Idaho Foodbank by spending a couple of hours volunteering at their facility. Our team came together to sort potatoes and pears, contributing to the incredible work the Foodbank does to prepare and distribute meals for those in need.

We challenge our community to join us in giving back this holiday season. Whether you’re able to donate your time, make a monetary donation, or contribute food, every bit of support helps Idaho families enjoy a brighter holiday.

To learn more about how to get involved, visit the Idaho Foodbank website, or click here to donate today.


Don’t forget about your heating system during holiday festivities! Peppy Heating & Cooling offers comprehensive heating services, including repairs, replacements, and maintenance. Book an appointment with our certified and licensed crew today — call (208) 906-6928 to learn more.

Boise’s Best Hidden Gems for Fall Adventures

Maybe it’s the crisp evenings or the apple cider, but something about fall makes you want to get out of the house and go have some fun! Whether you love the pumpkins and cocoa or scary Halloween costumes, Boise, ID has lots to do with friends and family.

Peppy Heating and Cooling is a Boise-born company that loves Bronco football games as much as you do! Here are our recommendations for Boise fall adventures.

An Evening on Simplot Hill

Pack a blanket and sandwiches and enjoy a sunset on a chilly fall evening. Simplot Hill is a popular place to go sledding in the winter, but it’s perfect for watching sunsets and relaxing in the fall!

The Boise Bike Bar

If you want something unique to do, check out The Boise Bike Bar.

This 14-seater bike-vehicle hybrid will give you a fun evening for you and your guests to pedal around the city, sip beverages, and jam to music. All the pedaling is sure to keep you warm on a chilly fall evening.

The Haunted World

The Haunted World in Caldwell, ID is a haunted attraction well worth the half-hour drive. This massive haunted house is partially indoors and partially outdoors, with terrifying frights every step of the way.

All ages are welcome, but parents should be mindful of what their kids can handle.

Lowe Family Farmstead

The Lowe Family Farmstead offers pumpkin patches and corn mazes that the entire family will enjoy. The family grows a variety of pumpkins you can pick and purchase, and the corn maze features a new design each year.

Idaho Botanical Garden Fall Harvest Days

The Idaho Botanical Garden is hosting Fall Harvest Days with several activities to attend. The Scarecrow Stroll features dressed-up scarecrows, there’s a market to support local artists, and there’s a plant sale you won’t want to miss.

Harvest Days are every Saturday through the month of October, so keep your eyes on the calendar for the latest event.

Idaho Renaissance Faire

If you dream of a land where you can dress up in ye olde attire, visit the Idaho Renaissance Faire with friends or family. Dress up in Renaissance-style clothing and enjoy shows and vendors that will take you back in history.

The Renaissance Faire is a fundraising event from a non-profit organization that supports local schools, so you can feel good while you have some fun.

Peppy Heating and Cooling in Boise, ID

While you’re galavanting through fairs and fields during Boise fall adventures, don’t forget to schedule an annual maintenance check-up for your furnace!

Peppy Heating and Cooling offers furnace maintenance and repairs for Boise, ID and the surrounding areas. A quick tune-up will allow your furnace to keep working while you enjoy all the Treasure Valley activities you can find in the area.

You can reach us at (208) 906-6928 any time you need HVAC services.

(Don’t forget to ask about our Comfort Club – you’ll save money on repairs and receive priority scheduling on future services!)

How To Troubleshoot and Fix a Clogged AC Condensate Drain

Air conditioning units produce condensation as they cool the air, which is expelled through the ac condensate drain line into your home’s drainage system. If this line gets clogged, it can cause issues like water pooling around your indoor unit, musty odors, and mold growth.

Do you suspect a clogged drain line? Before calling an HVAC technician, try fixing the problem yourself! Here’s how to troubleshoot and clear a clogged AC condensate drain.

Step 1: Turn Off Your Air Conditioning Unit

The first step in the troubleshooting process is to TURN OFF your air conditioning unit. You want to avoid any accidental shocks or damage to your air conditioning unit as you unclog the AC line.

Step 2: Find the Drain Line

You can’t miss the drain line – it’s a PVC pipe connected to the bottom of the indoor unit, running from the air handler to the outside of your home.  

Once you find the line, inspect it for any signs of damage or blockage. Sometimes, the water pooling around the base of the air handler may be due to a crack in the line.

If you can’t find any visible damage, then the line is most likely clogged.

Step 3: Clear the Drain Line

There are a few ways to do so.

The most common approach is to use a vacuum cleaner. Connect the vacuum to the end of the drain and run it for a few minutes to suck out any blockage inside. If this doesn’t work, you can use a plumbing snake to attempt to break up any clogs in there.

If you don’t have a plumbing snake in your garage, don’t worry. A stiff wire brush tiny enough to enter the drain line can dislodge minor clogs — as long as it’s long enough to reach the clog’s location in the line.

Step 4: Flush the Drain Line

After you’ve successfully cleared the clog, flush the drain line using a solution of vinegar or a store-bought drain line cleaner to clear out any remaining debris and prevent future clogs.

Get a Professional Clogged Drain Fix From Your Local HVAC Experts in Boise, ID

Do you need help dealing with your drain line blockage?

Call Peppy Heating and Cooling today at (208) 906-6928 to discuss blocked drain solutions and other AC maintenance tips. If you’ve got a clogged drain line, we’ll be there ASAP to help!


FAQs

What is an AC condensate drain line, and why is it important?

The AC condensate drain line is a PVC pipe that removes condensation produced by your air conditioning unit. It plays a vital role in directing water away from your home, preventing issues like water damage, mold growth, and musty odors.

What are the signs of a clogged AC drain line?

Common signs of a clogged drain line include water pooling around the indoor unit, musty odors, and visible mold growth near the air handler.

Can I fix a clogged AC drain line myself?

Yes, you can try to clear a clogged AC drain line yourself by turning off the unit, inspecting the drain line for damage, using a vacuum cleaner or plumbing snake to remove clogs, and flushing the line with a cleaning solution. If the problem persists, call an HVAC technician.

What tools can I use to clear a clogged drain line?

You can use a vacuum cleaner, a plumbing snake, or a stiff wire brush small enough to fit into the line to dislodge the clog. Additionally, flushing the line with vinegar or a drain cleaner can help prevent future clogs.

Why should I turn off my air conditioning unit before unclogging the drain line?

Turning off the AC unit prevents accidental electric shocks and ensures you won’t damage the system while working on the drain line.

Stay Cool: How To Troubleshoot and Repair a Faulty AC Capacitor

Your AC capacitor is a small cylindrical device and the main electrical component that powers your AC fan motor.

As such, it’s one of the most important parts of your air conditioning – and you need to understand the signs of a damaged capacitor.

With that in mind, the team at Peppy Heating and Cooling is here to discuss some common AC capacitor troubleshooting issues.

Signs of a Faulty Capacitor

The AC capacitor runs your AC motor, so the most common symptoms of capacitor damage relate to AC performance.

No Cool Air

The capacitor runs your AC fan motor, so if your AC unit has low or no airflow, then the capacitor might be the culprit. 

The capacitor also affects the compressor motor, so another symptom is if your AC only blows lukewarm air, regardless of the thermostat setting.

High Energy Bills

A malfunctioning capacitor might pull more electricity than necessary, making high energy bills a common sign of a damaged capacitor is high energy bills.

If your AC bills start to spike but your AC usage hasn’t changed, you can test your capacitor to determine the problem. Compare your current and previous statements to get an idea of any long-term performance decrease. 

Frequent Shutdowns

Your central air system should cycle about two to three times per hour. If it cycles more frequently or randomly shuts down during cycling, the most likely culprit is the capacitor.

Most small room air conditioners usually have automatic shut-down mechanisms if they overheat, and a malfunctioning capacitor may frequently trip these breakers.

AC Won‘t Turn On

The most obvious sign that your capacitor is shot is that your AC just won’t turn on.

A damaged capacitor can power your AC motor, so you’ll need it replaced to get your system back in working order. A professional HVAC technician can diagnose the exact issue and repair or replace your capacitor.

Testing Your AC Capacitor

If you are unsure if your capacitor is broken, you can test it with a multimeter to determine its condition.

Before testing, you should also turn off the electrical power to your system.

Then, put the multimeter leads on either end of the capacitor and read the measurement.

If your AC capacitor works properly, the reading should be within its capacitor rating. Most capacitors have a rating between 370 and 440 volts or two to 80 microfarads.

Should I Call an Expert?

When working with any kind of electrical HVAC components, it’s always a better idea to contact an expert.

HVAC electrical systems are complex and can be dangerous if modified improperly. Expert technicians will not only provide quick repairs but help you find a new AC unit for your space if a replacement is necessary.

Trusted HVAC Contractor in Boise, ID

Contact Peppy Heating and Cooling online or give us a call today at (208) 906-6928 to schedule an appointment for AC capacitor repair or replacement in Boise, ID!

Choosing to Go Ductless Gaining Popularity in Boise

Why Choosing To Go Ductless In Boise Makes Sense

Ductless heating and cooling is gaining so much popularity in Boise because it’s a more modern way to heat and cool your home. What makes ductless so great? The number one reason is going to be the increased comfort it offers. We have a lot of homes in the Boise area that have two levels. Summertime upstairs is unbearable. Can’t sleep. You can’t go up there. You have family over; they can’t stay because the guest room is too hot, but with a ductless system, we can actually put a ductless system upstairs and even put one downstairs (known as zonal heating and cooling). They’re good for one room, or the whole house, one area, or many areas – a ductless mini split does it all. And even if you don’t have two story Boise home, if you have just a one story, every house has hot and cold spots in it.

Maybe it’s a master bedroom, maybe, maybe it’s even, you know, the garage that you’d like to use as more than just a garage, maybe multipurpose it into a workout area or a workshop. And with ductless, you can, you can really do that. Another reason why a lot of people in Boise are going the ductless route, is for adding living space. If you’ve got a mother-in-law suite or, or even a shed in the backyard that you’re wanting to heat and cool so that you can use it year round, it’s time to ‘go ductless’.

As you know local residents know, Boise’s climate is a great example of a climate that requires both heating and air conditioning as well, because we do have those hot summers and those cool winters. So you’re really maximizing efficiency and savings using that ductless system throughout the year. And one of the best parts about it in our area, is that it’s really affordable for all budgets because we do offer 0% financing. Also, there’s a lot of rebates available, with some really good rebates available through Idaho power. So, to sum up, there are some really great reasons for going ductless.

What’s next? I’d recommend just giving us a call and once you reach out to SHANCO Heating & Air and we can come out, give you a free consultation and answer all your questions about how easy it is to have a brand new ductless heating and cooling system installed in your Boise Idaho home.

CALL (208) 906-6928 Today!

“Mini-split heat pumps have been used around the world for many years. But they have been gaining in popularity in the United States in recent years because of their energy efficiency, size, ease of installation and the ability to zone the different areas of the house.”
– Forbes.com

Benefits of Going Ductless in Boise Explained

Going Ductless in Boise Idaho

So I like to say that going ductless in Boise Idaho is the great problem solver for us as a professional Boise HVAC company. It’s exciting to see a product that solves so many comfort issues for so many years. You know, people that were doing heating and air conditioning, even before I got in the industry were so stuck in having a box of only being able to do ducted heating and air conditioning. And, you know, it’s one temperature for the whole house and you’re kind of stuck with that. So we’ve had multiple people that have actually gone completely from a natural gas ducted system to a Mitsubishi ductless system. We’ve done quite a few this year, even where they wanted to completely get rid of the natural gas and the ducted system and go with individual room heating and cooling with the ductless system. And they have been so happy with their choice with how quiet it is, how comfortable it is.

ductless heating and cooling system has been a good choice for them. Also, if you have an addition or an upstairs, that you’re not able to use because it’s too hot or it’s too cold, a ductless system just perfect for that. And definitely consider going ductless with that. Another big thing that, that we do is people want to start using their garages. You know, people are at home more these days, or they have an office in their garage or a workout area in their garage. And so, putting a ductless heat pump in the garage is really a great option, one that can be very affordable, especially with the 0% financing. Another big thing that’s really starting to take off, is that ductless and solar are going very, very well together. You know, people are trying to get away from natural gas and going to solar and really, ductless and solar really go well together.

So they really do well to solve the comfort issues, not to mention if you have someone in your home with allergies, it’s so great because all that ductwork that’s currently in there, you know, dust, dirt, debris, mold, mildew, bacteria, viruses. I mean, the list goes on of what’s in that ductwork, and even though you can get your ductwork cleaned and everything like that, nothing is going to be as good as not having ductwork (aka going ductless) at all. So, if you’re someone who wants to increase the home comfort in your home or save money on utility bills, reach out to us, as we always give you options and we’ll guide you through the entire process and be with you every step of the way.

Professional Ductless AC Installation in Boise

Professional Ductless Air Conditioner Installation Boise Idaho

Some people not only misunderstand the value of going Ductless but think they also make the mistake of assuming that they can do a professional ductless air conditioner installation themselves, don’t do that. Here are some of the dangers of doing it yourself –

  • You won’t save the money that you think you will.
  • You will waste a lot of time trying to figure out how it’s supposed to be done.
  • Not doing it every day. There are a lot of, of things that you could do wrong, e.g.-
    not sizing it the right way or not ordering the right size if purchasing it online.
  • Another important thing is a lot of times, if you’re buying these products online and installing them yourself, you’ll actually void the manufacturer’s warranty.
  • Breaking the Law! As the refrigerant that’s in these units actually requires a license to use.
  • These units are so particular about the way that they’re installed that if a step is missed or not done properly, or a corner of any sort is cut, it could cause your unit to never run correctly and even worse, never run at all.
  • Last but not least, obviously there are going to be special tools that you’ll need.
  • A one-time (often expensive) purchase that you might not be able to write-off on your taxes.

Summing up, while there are a lot of things that you can do yourself. I wouldn’t say that ductless air conditioner installation is one of them. The best way is to go with a true ductless mini split professional, who has been professionally trained and certified. SHANCO Heating & Air guarantees that your new Ductless System will be installed the way that it’s supposed to. And you have my word that when you turn to us for help, we will do it. Right. So go ahead, give us a call. We would love to show you the benefits of benefiting from the SHANCO Advantage on your ductless installation.

You May Be Eligible for Idaho Power Rebates and Incentives

You May Be Eligible for Idaho Power Rebates and Other Incentives for Going Ductless

So one of the great things about going Ductless is that you may qualify for Idaho power rebates and incentives and rebates and incentives from Mitsubishi as well. Not to mention, there are some federal tax credits as well that you might be eligible for. So in, in addition to increasing your comfort, breathing better and saving money every month on your utility, you could also get help obtaining your rebate here at SHANCO, as we’ll make sure that you get all the rebates and the incentives that you qualify for. You’re going to definitely get them, and it’s not one of these deals where we say, “Hey, there’s all these rebates…” And then you have to do all that paperwork yourself. We actually have a designated person in the office that knows these incentives, backwards and forwards, and she can help every single step of the way. And a lot of times all we need, is just your signature on the form, we’ll submit it, talk to the appropriate office(s) where we need to get the incentives from.

And we have a really good relationship with them as well. So, you know, the utility companies in our area, love giving rebates for Ductless units because they save so much energy and it really helped them during their peak power demand times. So some of their rebates, that you may qualify for are

  • if you’re going from baseboard or radiant ceiling electric heat
  • electric wall heaters
  • etcetera

Remember, you could be eligible for up to $750 from Idaho power! We can come out and help to see if you qualify for that or not. Mitsubishi also has some rebates during certain times of the year and the federal tax credit as well is something to look into. So, just remember we won’t drop the ball after the install, so instead we’ll make sure, you know about all the programs you qualify for and help you every single step of the way to make sure that you actually get those rebates in your pocket.

Do Whole House Ductless Systems Make Sense?

Whole House Ductless Systems

Some of our clients ask if Ductless Heat Pump works as a whole house heating and cooling solution. And the answer is most definitely – Yes! Ductless is a versatile system. One of my favorite stories is we had a, a customer and he moved into this house, and he had ductwork and everything like that, in place already with, with a furnace in his utility room. And he said, oh man, it’s just, you know, as soon as we moved in, it’s bothering my wife. It’s so noisy when she’s sitting in there. And I, I just don’t know what to do. I don’t, I don’t want it in there. We can’t move it to the garage. What should I do? So I said, well, we have the perfect solution for you. Let’s go with the ductless system. So after spending a few minutes with him talking about how really, he can have his master bedroom, a certain temperature, his office, a certain temperature, his workout room, a certain temperature, and even put a unit in his garage so that he can go out into his garage and do whatever he wants.

And the great thing is that one outdoor unit can heat and cool for up to eight indoor units. So it’s a pretty great system. And we have so many different stories like that where people have, you know, gone from that ducted system to a full system of ductless heating and air conditioning. So another thing, is new construction too. People are starting to be a little bit more energy conscious and going with solar and solar and ductless really go hand in hand. and so we’ve been really starting to do more new construction stuff with Ductless Mini Split systems, where we’re going in there, putting the heads in and people have been very, very excited and happy about that. So, you know, and you don’t have to do the whole house that way, but we do definitely recommend it. And it’s a really great option to go with, you know, as just one unit, does it all. So yes, that is what’s so great about ductless. This is that it’s versatile and it’s flexible. So you can use it on one room, one area or the whole house. So take me up on our offer of a free consultation and see why we are known as the ductless guys in Boise and see why SHANCO and Mitsubishi are ready to help.

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Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sammy was great. Very professional
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
WOW! Great experience with Peppy Heating & Cooling! Sammy, our service tech, was on time, knowledgeable, personable, clean and seemed to really enjoy what he was doing. He actually listened as I explained some of the issues we’ve had with our furnace and the parts we’ve replaced. He tuned up the furnace and it’s running like it was brand new. He took pictures as he went thru the furnace which really helped as he explained the work he did. He also did a great job explaining the service options avail thru Peppy. Thank you Sammy and thank you Peppy Heating. Well Done!
Response from the owner:Thank you so much for taking the time to leave a review Boyd, and for trusting us in your household! We appreciate you immensely, and will be sure to pass along your kind words to Sammy!!
Fast, honest, and professional. And the guys set up cleaned up carefully to minimize the mess. They also helped us set up the phone app. We’re so happy with the mini-split. Works like a charm.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
I would highly recommend Peppys for all your HVAC needs. Making the appointment was easy and the person I worked with was friendly. Tech arrived on time and was very conscientious. I was doing the basic winter maintenance on a furnace in a new (to us) house. He identified some problem areas and was able to resolve the issues quickly. Pricing seems comparable to others in the market.
Response from the owner:Hi Jeff! We appreciate the review and are glad we could be of service!
The team from Peppy did an outstanding job. Knocked out a whole home ductless install in one day. Beast mode. Professional installers, attention to detail, fair price. My house is warm now.
Response from the owner:Thank you for the review! We appreciate your feedback David.
Consistent excellence.
I've been using Peppy for HVAC maintenance for a couple of years and have found their staff and technicians truly customer focused.
After each scheduled maintenance the technician, Kevin, takes the time to go over the the details of his maintenance service and discusses the condition of the components serviced. I'm sure the other Peppy technicians do the same. It is a well managed and honest company. Based on my personal experience, the same cannot be said for all HVAC companies in the area.
Response from the owner:Thank you so much for trusting us in your home Michael! I will be sure to pass your positive feedback along to Kevin!
I had a great experience using this company. I had a 20 year old furnace/ac with some do it yourself zoning from a previous owner. Which had custom baffles in the crawl etc. I priced out pretty much every company in the valley. Rob showed up professional, not pushy and answered every question I had. And trust me I am anal so that is saying alot. He came in at least 1k below everyone else and they install Trane which is an excellent brand if you want something reliable to last. They were also willing to match the 5 year labor warranty of Western Heating. Along with the 1 year of maintenance the others offer. Rob gave me all the options clearly and I knew he wasn't full of hot air as I had been researching the replacement for 3 years. Kevin and Jordan did the install they were extremely fast and I got a pro install. I really felt like Kevin cared and even though they were efficient he wasnt in a hurry to run away. Very clean I couldn't be happier. After the install I had a couple items I wasn't sure about, they sent Sammy over to address any questions which turned out to be normal codes showing on the furnace. But they were super cool about those things didnt make me feel like I was wasting their time. Every employee I worked with at Peppy were top notch. I just couldn't be happier with these guys I am glad I went with them.
Response from the owner:Thank you so much for trusting us in your home Ryan! We were so happy to be able to match and provide your commitment to detail and attention to quality! I will be sure to pass your feedback on to our team!!
Great service at a great price. We replaced our furnace and AC unit as they were very old. They were easy to work with, very knowledgeable, and got the job done quickly.
Response from the owner:We are so glad to hear it! Thank you for your review Sam!
Mich was very friendly and intelligent and I was pleased with the work he did.
Response from the owner:Thank you for trusting us in your home Luana!
I am currently selling my house and had some repairs that needed to be done per the buyers request. The team was professional, fairly priced, and showed up to resolve everything in an incredibly timely manner. Will have them back to replace the HVAC in the new home I am buying.
Response from the owner:Thanks so much Eddie! Its was a pleasure working with you and we look forward to doing it again in the future!!
We had our 20 year-old furnace replaced with a new one, they got us scheduled quickly since ours was having issues. Kevin and Jordan got it installed quickly, with a very nice fit and finish after. Super happy with the quality and professional service that was provided will use again.
Response from the owner:Thank you so much Trent! It was a pleasure working with you on your project from start to finish! We are so glad you are happy with your new system!
Peppy is our go to HVAC company. They have installed a new furnace and air conditioner for. Their prices are fair and they’re very responsive to requests. We recently found out they could service our gas fireplace. We were having trouble lighting it. They came out and showed my husband how it’s done. After they left, he was still struggling with the ignition. He called them and they returned to instruct him once again. Amazingly they didn’t charge us for either service call. I highly recommend Peppy’s for all your HVAC needs. They’re honest, reliable and don’t try to gouge you.
Response from the owner:We appreciate you, Amy! Thank you for trusting us in your home! We're always happy to help!!
Knowledge, timely, friendly and efficient. Took time to explain results. Great job!
Response from the owner:Thank you so much, Jim! It was a pleasure working with you and handling your HVAC inspection!
Peppis nice owner employees and service responsables
well done job! Call them you will be be happy.l
Just be sure they charge right !!!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Sammy was fantastic. Checked out my furnace and identified an issue that could have caused problems this winter. Secured the part fixed the issue and sealed it better than it was when furnace was new.
Sammy was thorough, professional, and respectful. Thanks for having such great employees. I trust Peppy with my heating and cooling needs.
Response from the owner:Thank you for the positive feedback!
Excellent service and great price.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner:Hi Anita! We appreciate the review and are glad we could be of service!
The gentlemen who came were very professional, kind, courteous, and knowledgeable.
Response from the owner:Thanks for the positive review Kris!
Sammy came out promptly, explained the diagnostic findings with pictures and video, fixed the problem and also found and addressed some unrelated issues that were problematic. Very cheerful and pleasant. Thanks Brett and Sammy!
Response from the owner:Hi Brandon! We appreciate the review and are glad we could be of service!
Best service I’ve had from a contractor ever!
Response from the owner:Hi Cameron! We appreciate the review and are glad we could be of service!
Thank you Peppy H&C!!! Trustworthy and professional.
Response from the owner:We appreciate your feedback. Thank you for the review!
Fast service, great communication, fair and honest
Response from the owner:We are so glad to hear it! Thank you for your review!
I’m thrilled with the service from PeppyHeating and Cooling! Alex did a fantastic job, was professional, and exceeded my expectations. I highly recommend them for anyone needing reliable HVAC service!”
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Awesome honest and thorough company. Very impressed with professionalism. We use the bi-annual plan, 2 check ups a year. Ask them about it
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Such a lovely experience. Sammy was terrific, I can’t imagine going into my crawl space and he did it with a smile, thank you! Peppys came highly recommended to us and we will also highly recommend them!!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We love peppy! I wouldn’t use anyone else. Honesty ranks high in my books and I am so thankful that I feel like I’m always getting honest yet professional service. We will continue to use Peppy as we have over the last 6 years!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Response from the owner:Thank you for the review! We appreciate your feedback A.
I love to support a locally owned business and I was not disappointed. Great workers and great products.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Had our 19 year old AC unit replaced with a heat pump and had an air scrubber installed. The guys did a great job, from start to finish. Rob came out and gave me about five different options of what we could do and replace depending on how much we wanted to spend and gave his recommendation for what he thought would work best for our situation (and that was what we ended up going with). Peppy’s prices were right in line with the other companies that we got quotes from, but it was the air scrubber they offered that pushed us over to them - it does more than just filter the air, it uses UV light to actually kill any organisms. The install went smoothly, and the guys cleaned up well after themselves. 10/10, would highly recommend.
Response from the owner:We appreciate your feedback. Thank you for the review!
Peppy is a great company to deal with...courteous, professional, and very knowledgeable. An estimate for HVAC system replacement was requested from four top-rated companies. Peppy (thank you Rob) won out with it's straight-forward pricing and "detailed" description of work proposed, which included information on the "exact" equipment being installed and warranty information. The installation went flawlessly. The install technician, Kevin, addressed all concerns, answered all questions, and carefully cleaned up everything. Beautiful job!

One additional comment: I replaced a Trane furnace and A/C with another Trane. Existing system was 24 years old and had very few issues in the past, but since it was an aging system, I wanted to be proactive. The Trane is a dependable workhorse and gets the job done.
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Response from the owner:Thank you so much for your 5 Star review Gogo!
Installed new variable heat pump system with furnace backup. Good service and installation technicians. Did great job, keeping house clean and answering all my questions and concerns. Would definitely use again.
Response from the owner:Thanks for the positive review John!
By far one of the best HVAC companies I've ever worked with. 5 stars across the board. Punctual and professional!!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Wonderful customer service. I called expecting to have to wait a several days for a technician to come look at our air conditioner. I was pleasantly surprised when I was told someone would be out that day! Sammy was very punctual and even texted ahead of time he was on his way. He was very polite, personable, and knowledgeable. He thoroughly checked each piece of the unit while explaining what he was looking for and sharing results as he went. Most importantly, he was HONEST. He didn't try to upsell anything or pressure us into something we didn't need. So refreshing in today's world. I highly recommend Peppy Heating and Cooling. We will be using them in the future.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Sammy our tech was amazing!!! This company is the best! We did the mistake to go to Right now heating and air. Sammy answered all my questions and concerns. I would highly recommend! Thank you
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
From the beginning I had an amazing experience with Peppy. I am going to be recommending to all with confidence. The service was unbeatable from the ease and speed of making an appointment to explaining my ac issues to Sammy that came out for the service. Communication was excellent. I was given a window of 9-11am and Sammy arrived to my house ready to go 8:50am which I appreciated very much. He was , polite, professional and listened to my long winded explanation of problem. He was thorough with all his checks, explained all his findings and suggested a fix. He was HONEST which is hard to find in home repair and didn’t try to upsell more than what he thought to be reasonable. He explained all the options and then worked quickly once we had agreed on what to do. He showed me the improved findings once he was done and wrapped up and even offered to help with other things I was doing around the house. I can’t say enough good about Sammy and my experience. Thank you so much! I will definitely be calling Peppy in the future and referring all my neighbors.
Response from the owner:We appreciate your feedback. Thank you for the review!
We had Peppy out — specifically Sammy — after a suspicious visit from another company that rhymes with Daltimate Heating, and it was a breath of fresh air. He was super thorough, helpful, and knowledgeable, without the pushy sales pitch you so often get from other vendors. Don’t hesitate to use them for your maintenance and servicing needs.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Rob came out and was very attentive as to what our needs were. Luke, Kevin, Josh and Diego did an excellent job on installing our new A/C & furnace. Kevin was very helpful in explaining the new equipment.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Sammy was on time. He is verx kind. He cleaned up the outside air unit without leaving a mess. He was knowledgeable and efficient. He showed me that I needed new filters and offered to put them in. I didn't have replacements. I have used other companies and no one is as thourough and reasonably priced as Peppy . Thank you. They even send a picture of the technician in the text confirming they are on their way. It makes me feel safer. Than you Peppy!!! Thank you, Samny. You are a credit to your company.
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Peppy came and replaced the furnace, thermostat, and outside fan unit. They were friendly, efficient, and did an amazing job. I haven't had a good working ac in over 5 years and never upstairs with other companies stating the old unit was working properly. ( I do rent so maybe that was the issue.) I now have ac upstairs and can feel the air being pushed out as well as my upstairs is finally comfortable to sleep. Thank you to the two gentlemen that worked all day in the heat to help cool my house.
Response from the owner:We appreciate your feedback. Thank you for the review!
Great service would highly recommend!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Great communication. Great service. Great explanation of the problems, and no aggressive upselling. Great price. Will definitely call Peppy's for everything HVAC related.
Response from the owner:Thank you for taking the time to share your review with us!
I am pleased with all aspects of my experience with Peppy Heating and Cooling. They installed a new Trane heat pump to function as both an AC and a heater, alongside my existing gas furnace.

The install team (Luke, Josh, and Jordan) worked diligently and effectively to tie the new equipment with my existing system. In addition to installing the outdoor Trane heat pump on a new pad, the team replaced the evaporative coil with a new coil made by Aspen (designed to work with the Trane heat pump), cut sheet metal to match the size/shape of my existing ductwork near my furnace, installed all necessary tubes, pipes, and pump to deal with the condensate, and fished line to install a new thermostat in a great location.

I spoke with the owner, Brett, and he helped me with making the decision regarding trying to repair my existing York AC unit vs. doing a new install. He gave me a lot of helpful information about what they would do to track down the tiny refrigerant leak my unit had, the different repair options, and the likelihood those repairs would be effective.

Rob worked with me to design a good system for a price that seems fair to me (I did get similar pricing from a competitor).

I am excited about the reliability of having a Trane heat pump vs. the York AC unit I had previously. The condenser coil had to be replaced after only 3 years and the system failed after only 9 years (way too short a lifespan for an AC unit). York is on the low end of the reliability spectrum. I am hoping I get several decades of use out of this Trane, which has very high marks for reliability.

Their office was also a smash hit with me. Whether it was talking to Kim, Shannon, or Elizabeth, they were all very helpful and responsive. Kim helped me make my payment quickly, while Shannon and Elizabeth helped me schedule everything and connected me with team members, where appropriate. Finally Sarah delivered parts directly to the job site on two occasions, helping everything run smoothly. Thank you Sarah!

I really felt like I was working with a team of professionals and felt taken care of by each person who helped me.
Response from the owner:We appreciate your feedback. Thank you for the review!
Kevin Orn and his colleagues did my install. Rob Shepherd was my sales person. They were both very professional, patient with all my questions, and did an amazing job.
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy has installed a mini split, AC and furnace for us now, and they've always done an excellent job. The techs are knowledgeable and really worked with us to get the install like we wanted it. Any problems are quickly resolved and we felt well taken care of. Their prices were the best, too!
Response from the owner:thank you for taking the time to leave a review Eric! We are glad to hear that you are happy with our service and met your expectation!
Our air conditioning system went out and the team at Peppy had us scheduled for same day service. It turns out it was just a bad thermostat and the repair was quick and simple. No upselling or aggressive sales which is always appreciated.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
We had a great experience with Peppy’s Heating and Cooling. Our mini splits in our “barn” were not installed correctly (by another company) so they didn’t heat/cool like they were supposed to. We received a quote but they realized the issue was something else minor so they repaired the problem. It came to a lot less than what they originally quoted us so we are very happy with Peppy’s service!
Response from the owner:Thanks for the positive review Martine!
Rob Shepherd was amazing to work with. Our AC went out and Rob came out on a Saturday and went above and beyond to make sure we were taken care of. The team who came out to replace everything was nothing short of amazing either. Very courteous and respectful with no mess left behind. Could not recommend them more!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
On time, knowledgable, courteous, clean, explanatory, informative, humorous...you name it, Mitchell sets the benchmark! Purchased Peppy's semiannual service plan from Mitchell and will have Peppy's sales person present options for enhancing my existing garage HVAC. Discovered Peppy via Trane's on line listing of Boise area Trane certified HVAC companies. Mitchell is an excellent representative of Peppy and spoke highly of his employer...he's the kind of employee I would be proud to have on my payroll if I was still working and not retired. What a pleasant experience today! By the way, Mitchell put on his booties each time entering the house and removed them each time exiting the house! BRAVO!
Response from the owner:Hi Don! We appreciate the review and are glad we could be of service!
I came to Peppy for a 3rd opinion, and finally had a company tell me how they could repair my AC unit and not just convince me through scare tactics that I needed to spend $20,000 buying a new one. Thank you so much!! Super honest company! They’re my new go-to!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thanks for the positive review BirdMeister!
Response from the owner:Thank you for taking the time to share your review with us!
Very professional and responsive. Quick install and cleaned everything up. Highly recommend.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Arrived on time and performed the work to code. Definitely recommend.
Response from the owner:Hi Samuel! We appreciate the review and are glad we could be of service!
I called Peppy at 8am Friday morning after our HVAC system stopped running Thursday afternoon. My ecobee thermostat was blank and appeared it had died. Peppy technician Alex arrived Friday afternoon and had my HVAC running after replacing a burned out transformer. Once the new transformer was put in my HVAC was back running and started to cool my home down from the 83 degree indoor temperature. Alex was professional and explained what happened. I'm very pleased with Peppy HVAC and will recommend them in the future.
Response from the owner:Thanks for the positive review Dieselsdad!
Knowledgeable and quick. Very impressed!
Response from the owner:We are so glad to hear it! Thank you for your review!
After having multiple companies come out to our home Peppy was beyond the best. When other companies tried to upsell us and do minimal inspections, Peppy was honest and listened to what we needed at the moment. Alex listened and did an amazing job! We could not be happier. Peppy will definitely be the company that we turn to for any future needs. Thank you to the entire company for a seamless and wonderful experience. 😊
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Great service to keep our A/C running in tip top shape for the summer season!
Response from the owner:We appreciate your feedback. Thank you for the review!
Our experience with Peppy Heating and Cooling through the whole process of estimates with Rob and then installation with Kevin was nothing short of stellar. Great communication, prompt and on time courtesy, and great work and explanations of the equipment! We would recommend Peppy to my friends and family.
Response from the owner:Thank you so much for your 5 Star review Alisa!
From start to finish, our experience with Peppy has been amazing! We needed to replace one of our 15 yr old ductless mini split systems and Rob helped us figure out several different options that could work. He went above and beyond to make sure our questions were answered. Kevin and Diego were prompt, clean, hardworking and got everything installed and running in 1 day. Because we were changing brands of mini split and using our existing wiring, there were a few hiccups that Kevin was able to solve and he contacted Mitsubishi to ensure that everything would work properly with these fixes. We will definitely continue to use Peppy and recommend them to everyone we know!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Mitchell was attentive, efficient and answered my questions without hesitation. A very pleasant A/C tune up experience.
Response from the owner:We are so glad to hear it! Thank you for your review!
Very quick response. Friendly and informative.
AC quit blowing cold air. They sent a man next day and things back to normal.
Thank you again for your professional service.
Response from the owner:Thanks for the positive review S!
Sammy was great! He was very polite and respectful. He took his hat off to introduce himself, put shoe covers on when entering the house; and asked permission to move in and out from the house to his work van. He explained the process of finding and fixing the leak in an easy to understand manner. And showed me before and after pictures with videos of the gas leak. He was extremely thorough with his work. The repair price was very reasonable, highly recommend!
Response from the owner:Hi Mieko! We appreciate the review and are glad we could be of service!
Before having my home retrofitted with ductless mini splits throughout the entire house, I researched eight local companies and five manufacturers. I chose Mitsubishi installed by Peppy Heating & Cooling. Everyone was professional, helpful and friendly. Elizabeth responded promptly to my inquiry. Rob outlined my options clearly and answered all of my questions knowledgeably, including my follow-up questions. He provided an accurate estimate the same day we met, scheduled the four-day job quickly, sending an extra team to finish in three days. Luke led the installation team, which treated my home with care. They explained their plan, checked in with me along the way, and cleaned up well after the installation was complete. I could not be happier with the customer service.
Response from the owner:Thanks for the positive review Teresa!
Very Friendly, Honest, and fair prices. Definitely would recommend. They are now my go to for any HVAC issues.
Response from the owner:Thank you for taking the time to share your review with us!
Very friendly, honest, and trustworthy! I definitely recommend Peppy to any and all without reservation!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We had such an amazing experience getting our split unit installed! Everything went so smooth. They were friendly and showed up in a timely manner. There were no hidden costs. Everything was upfront. Would definitely use Peppy again!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Peppy installed a new AC and Heating system for me in Oct 2024. Their pricing was very competitive with the other 4 bids I received. They worked with me on modifying the service contract, and I was very satisfied with the final pricing. After 8 months of usage, through the winter and now into early summer, I am very happy with the installation and how the system has performed over this period. The crew who installed the new HVAC were very friendly and professional, did a very good job of answering all of my questions, and did an excellent job cleaning up and leaving the area as they found it. Recently, I had my first free service as part of the contract. The technician checked system operation for peak efficiency, inspected electrical connections, and blew out the condensation drain line. And, even though the system was still very new, he thoroughly cleaned the AC coils and furnace. If you’re looking for a Trane, look no further then Brett and his crew at Peppy – I believe you will be very happy with your choice!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Kevin was very knowledgeable and friendly. He took the time to explain everything
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
This is an excellent company. I appreciated their technical and diagnostic ability. I was scheduled quickly and the technician was professional. Great customer service!
Response from the owner:Thank you for the review! We appreciate your feedback Barbara.
Everything they did was so professional and informative. I would recommend peppy to everyone!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
If I could give more stars I would! Sammy came out promptly on time, assessed the repairs and gave us multiple options. He made the repairs and had our AC blowing cold with it just a couple of hours. All the pricing was upfront and there were no hidden fees halfway through the Repair.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sammy was extremely helpful, knowledgeable and very professional. Overall great experience!
Response from the owner:Hi Jesse! We appreciate the review and are glad we could be of service!
Peppy is top notch for all your HVAC needs. The technician who came today was totally professional and competent. Very happy with the service I received.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
My split unit needed its annual service job. The appointment was easy to get scheduled, the technician was here at the time planned with a 15 minute phone call from him as he was on his way. He was a very nice young man, very careful to wear protective wear over his shoes when in the house. The job was finished within an hour. He was professional and told me what he had found and done to the unit and wished me a nice summer.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
We were referred to Peppy by our former HVAC company, which was leaving the residential HVAC business. Peppy has been great—I especially like how communicative and professional they are—easy to reach, they keep you posted on upcoming visits, they are always on-time, and the technicians are friendly and knowledgable. We are extremely happy with the service they provide.
Response from the owner:Thank you for taking the time to share your review with us!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
The first time I heard of Peppy's Heating and Cooling was when the restoration company, making repairs due to a water heater leak, called them in to remove the furnace. I was immediately impressed with their professionalism and their systematic approach, including extensive picture documentation of the 3 zone wiring, before removing the furnace. Their professionalism was also evident when they returned to reinstall the HVAC system without any operational issues.

The next time I contacted Peppy's was when my former HVAC company, after a routine maintenance visit, said my furnace had a cracked heat exchanger which needed immediate attention. In addition they said my AC compressor motor showed signs of an oil leak and needed to be replaced soon.

I contacted Peppy's for a second opinion, since I had a previous positive experience. When the technician, Kevin, arrived I explained the issues that were identified. Kevin inspected the heat exchanger and did not find any evidence of a crack or abnormality. He also inspected the AC motor and said there was no issue with the motor and there was no evidence of an oil leak.

I have since hired Peppy's as my HVAC company. I had my first maintenance visit for AC and furnace this spring and had Kevin do the service. He indicated everything was in proper working condition and no issues were found.

Thanks to the Peppy's team for their professionalism and honesty!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Alex was very knowledgeable and helped me extend the life of my AC unit by buying a soft start device to extend the life of the compressor. Not trying to upsell me which I appreciated.
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy’s awesome employee Mitchell came to do the yearly check in my AC unit. He identified a part that needed replacing to ensure my unit would continue functioning.
He ordered the part and replaced it the next day.
I trust Peppy! They are affordable and work to fix your units in the most economical means!
Response from the owner:Hi Pat! We appreciate the review and are glad we could be of service!
Had a water heater failure Friday morning. I called right away and they got me in after the guys finished a morning job. They had new heater and parts brought out to the house prior to the guys showing up. Chase arrived assessed the situation, got the old one out and the new one installed in no time. Very professional service. Impressive how the whole company works as a team.
Response from the owner:Hi Neil! We appreciate the review and are glad we could be of service!
I am very impressed with Peppy work ethic. Very thorough!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Extremely capable and friendly staff. Fair prices and excellent customer service. Can't ask for anything else.
Response from the owner:Thank you so much for your 5 Star review Eric!
The employees that serviced my HVAC did a really good job. I would recommend their services. I know who to call for future HVAC services.

Carol
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Alex from Peppy Heating and Cooling did an outstanding job fixing our system. Not only did he resolve the main issue quickly and efficiently, but he also diagnosed and fixed a long-standing problem that others had missed. His professionalism and strong work ethic really stood out. We highly recommend Alex for any heating and cooling needs—great service all around!
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy's Heating and Cooling provide excellent guidance, pricing and service when it comes time to replace a furnace. I contacted several companies and after obtaining estimates and comparing advice I was provided and their customer service experience, Peppy's Heating and Cooling wins hands down! I went with them immediately, as they were helpful, quick and priced competitively. I felt heard and valued which put them over the top. Thank you Peppy's!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Aa usual, another great service! Always my go-to HVAC company!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Peppy heating came out of troubleshoot why our Fireplace was cutting out. They gave it a good cleaning, tightened up some things, only charged me for a service call, and I'm happy that we should be good for another couple years. Very polite and professional crew.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:We are so glad to hear it! Thank you for your review!
Great experience from the whole team at Peppy Heating and Cooling! Rob was refered to us by our contractor for the installation of a mini-split heat pump for our room addition. Rob came to our home and talked with us about all the features that were available, and helped us with selecting the appropriate model for our application. In addition, he and his team were contracted to install a 1 inch diameter natural gas line in our yard for a built-in barbecue Island and future fire pit. All work was completed timely and very professional! I would highly recommend Peppy heating and cooling for your HVAC needs!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Rob, our sales person, and all the team who followed who installed our new heating and cooling system were knowledgeable, courteous, and willing to help answer any questions we may have. Researching their products I discovered they were well rated and reasonably priced. Thank you to all.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Furnace bit the dust. Rob Shepard was prompt in evaluating our situation and offering solutions. Clearly explained products and options to enhance our system. Gave fair bid and had techs out the next day to install new furnace. The entire team was efficient, respectful, answered our questions and followed up after installation to make sure everything was to our satisfaction. Excellent company and would absolutely recommend you call them for HVAC needs.
Response from the owner:Thank you for taking the time to share your review with us!
Tech was informed and competent. He came within the window of the appointment time.
I recommend this company now based out of Nampa
Response from the owner:Thank you so much for your 5 Star review JC!