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5 Most Common Heating Repairs We See in Boise Homes Every Fall

Fall in Boise means crisp mornings, colorful leaves, and the first real test of your home’s heating system since last winter.

After sitting idle for months, furnaces and heaters often need attention to keep them running smoothly. At Peppy Heating & Cooling, we see certain heating problems pop up in homes across the Treasure Valley every year once the temperatures start to drop. Understanding these issues can help you catch small problems before they turn into big breakdowns.

Common Heating Problems Boise Homeowners Face

While every heating system is a little different, there are certain issues we encounter again and again during the fall season. These problems range from minor fixes that can be handled in a single visit to major concerns that require urgent professional attention.

Below are the five most common repairs we perform in Boise homes once colder weather sets in.

1. Ignition System Failures

One of the most common reasons a furnace won’t start properly is a problem with the ignition system. Modern furnaces use either hot surface ignitors or intermittent pilot lights, both of which can wear out or fail over time.

  • Symptoms include repeated clicking sounds, the furnace struggling to ignite, or the system shutting down soon after starting.
  • Replacing an ignitor is usually straightforward, but ignoring the problem can lead to a complete system failure.

If your furnace isn’t firing up consistently, it’s a clear sign you need a professional inspection.

2. Blower Motor Malfunctions

Your furnace’s blower motor is responsible for pushing heated air through your ductwork and into your living spaces. When it’s not working correctly, you’ll notice weak or uneven airflow throughout the home.

  • Early signs include rattling or squealing noises, inconsistent heating between rooms, or the furnace running without blowing much air.
  • Left unresolved, a failing blower motor can cause the system to overheat and shut down completely.

Routine maintenance, including cleaning and lubrication, often extends the life of this critical part.

3. Thermostat Problems

Sometimes the issue isn’t with the furnace itself but with the thermostat controlling it. Boise homeowners often call us for heating repairs when their thermostat is miscalibrated, malfunctioning, or simply placed in the wrong spot in the home.

  • Signs of thermostat trouble include rooms not reaching the set temperature, short cycling (frequent on/off cycling), or unresponsive controls.
  • While some thermostat issues can be solved with new batteries or recalibration, others may require replacement with a newer, more accurate model.

A professional can help determine if your thermostat is the problem or if it’s signaling deeper system issues.

4. Dirty or Clogged Filters

Clogged air filters are one of the simplest yet most damaging causes of heating issues. A dirty filter restricts airflow, forcing your furnace to work harder and increasing the risk of breakdowns.

  • Symptoms include reduced airflow, hot and cold spots in your home, and higher energy bills.
  • In some cases, a dirty filter can even cause the furnace to overheat and shut off as a safety precaution.

Replacing your filter every 1 to 3 months is one of the easiest ways to avoid heating repair calls in the fall.

5. Worn or Failing Heat Exchanger

The heat exchanger is the heart of your furnace. Over time, it can crack due to repeated heating and cooling cycles. This isn’t just a performance issue—it can also pose serious safety risks if not addressed.

  • Warning signs include strange odors when the furnace is running, soot buildup inside the furnace, or an unexplained rise in carbon monoxide levels.
  • Repairing or replacing a heat exchanger is complex and should only be handled by a licensed HVAC professional.

Because of the potential dangers, regular furnace maintenance is crucial for spotting heat exchanger issues early.

Why Heating Repairs Are So Common in Fall

When fall arrives in Boise, homeowners switch on their furnaces after months of sitting idle. Dust, wear-and-tear, and undetected problems from the previous season all reveal themselves at once. The sudden demand on your system combined with colder nights makes this one of the busiest times of the year for heating repair calls.

Scheduling a professional tune-up before the season begins can help catch many of these issues early, saving you money and stress later on.

How to Prevent Frequent Heating Repairs

While not every breakdown can be avoided, you can reduce the likelihood of unexpected heating problems by taking a few proactive steps:

  • Schedule annual maintenance with a licensed HVAC company.
  • Replace air filters regularly.
  • Keep vents and registers clear of furniture and obstructions.
  • Listen for unusual sounds and call for service at the first sign of trouble.

These simple steps can make a big difference in the comfort and efficiency of your home during Boise’s chilly fall and winter months.

Trust Peppy Heating & Cooling for Boise Heating Repairs

When you need reliable heating repair in Boise, you want a team that knows the common problems local homeowners face and how to fix them fast. At Peppy Heating & Cooling, we’ve built our reputation on honest service, clear communication, and lasting solutions. Whether your system needs a minor repair, a major part replacement, or just seasonal maintenance, our technicians are ready to help.

Don’t wait until the coldest night of the season to find out your furnace isn’t up to the task. Call 208-906-6928 today to schedule your heating repair or maintenance service in Boise.

When Is the Best Time To Switch From Heat to AC in Idaho?

Idaho’s seasons can change quickly, making it tricky to decide when to turn off the heat and switch to air conditioning. Switching too early can leave you shivering at night, while waiting too long can mean uncomfortable indoor temperatures and higher energy bills.

At Peppy Heating & Cooling, we are frequently asked our opinion, and while situations vary – let’s break down the best time to switch from heat to AC (and answer these common homeowner concerns!).

When Should You Switch to AC?

Unlike other parts of the country, Idaho doesn’t follow a strict seasonal timeline for switching HVAC systems. Instead of relying on calendar dates, watch for these signs that it’s time to switch to cooling mode:

  • Daytime highs consistently reach the mid-60s or higher
  • Nighttime temperatures stay above 50 degrees for at least a week
  • Indoor humidity levels begin to rise
  • South-facing rooms feel warmer than the rest of the house
  • Family members start adjusting fans or cracking windows for relief

If you’re still seeing cold mornings and chilly nights, consider leaving your thermostat on “AUTO” so it can switch between heating and cooling as needed.

“Will running my AC too early increase energy costs?”

No, as long as you use it efficiently. The key is to set your thermostat at the highest comfortable temperature and avoid making drastic temperature swings. A sudden drop from 75 to 65 degrees forces your system to work harder than necessary.

How to Optimize Energy Efficiency During The Transition

Spring and fall offer a great opportunity to cut down on energy consumption without relying too much on heating and cooling.

To save money while staying comfortable, try to:

  • Use Natural Ventilation – Open windows in the morning and evening to let in cool air instead of running your AC.
  • Gradually Adjust Your Thermostat – Shift temperatures a few degrees at a time rather than making sudden changes.
  • Program Your Thermostat – A smart thermostat automatically adapts to spring and fall temperature swings, keeping your home comfortable while minimizing energy waste.
  • Schedule HVAC Maintenance – Regular system tune-ups prevent unexpected breakdowns and keep your system running efficiently.

“Should I turn my heat back on if we get a cold snap?”

Yes! Spring weather in Idaho can be unpredictable, so don’t hesitate to briefly turn your heat back on if the temperature drops suddenly. The key is to adjust gradually rather than making extreme changes.

Is Your AC Ready for the Season?

Before switching to cooling mode, take these simple steps to make sure your AC is ready:

  • Replace your air filter. A clean filter improves airflow and keeps your air clean.
  • Clear debris around your outdoor unit. Leaves and dirt restrict airflow, making your AC work harder.
  • Check vents and registers. Make sure furniture and curtains aren’t blocking airflow.
  • Schedule a professional tune-up. An AC inspection prevents breakdowns and keeps energy costs low.

“What’s the best thermostat setting for spring in Idaho?”

A good rule of thumb is:

  • 68-72 degrees when you’re home
  • ~78 degrees when you’re away

This balance keeps your home comfortable without wasting energy.

Peppy Heating & Cooling: Comfort Through Every Season

Switching from heat to AC at the right time ensures energy efficiency, comfort, and HVAC longevity. At Peppy, we help Idaho homeowners prepare their systems for seasonal changes with expert maintenance and guidance.

Call (208) 906-6928 today to schedule a system tune-up and make sure your home is spring-ready!

DIY Furnace Repairs: What You Can Do Versus When To Call a Technician

When your furnace stops working during cold winters, it’s tempting to try and fix the issue yourself to save money. While some maintenance tasks are perfectly safe and effective to handle on your own, more complex repairs should always be left to the professionals. Attempting advanced DIY furnace repairs can lead to dangerous situations, voided warranties – or even a complete system failure.

In this guide, Peppy Heating & Cooling outlines tasks homeowners can safely tackle, common troubleshooting tips, and clear indicators that it’s time to call an HVAC expert.

Safe DIY Furnace Tasks You Can Handle at Home

Most DIY furnace repairs revolve around basic maintenance tasks that can improve efficiency and reduce the risk of costly breakdowns. These steps can often resolve minor issues and extend the lifespan of your heating system.

1. Replace the Air Filter

Changing the air filter is the easiest and most impactful task you can do. A clogged filter restricts airflow, forcing your furnace to work harder and increasing your energy bills. Aim to replace the filter every 1-3 months, depending on usage and filter type.

2. Clean Furnace Components

Dust and debris can collect in and around your furnace, impacting performance. Use a vacuum with attachments to clean vents, registers, and around the furnace housing. For extra cleaning, gently wipe accessible components with a soft cloth or brush.

3. Inspect the Thermostat

Ensure your thermostat is set to “eat” mode and that the temperature setting is above room temperature. Replace the batteries if needed and check for dust buildup that could interfere with its operation.

4. Check the Power Source

Verify the furnace is receiving power. Reset tripped circuit breakers and ensure the power switch near the unit is in the “on” position. For gas furnaces, check that the gas valve is open and the pilot light is lit.

Tools Every Homeowner Needs for Furnace Maintenance

Stock your toolkit with these essentials for safe and effective furnace maintenance:

  • A digital thermometer for checking air temperature.
  • A screwdriver set for accessing panels and components.
  • A vacuum with attachments to clean vents, registers, and surrounding areas.
  • Replacement air filters 
  • A wire brush for cleaning burners.
  • A flashlight to inspect hard-to-see areas.
  • Safety gloves and a dust mask to protect yourself.

When To Call an HVAC Professional

While basic maintenance and troubleshooting can solve some problems, certain situations require professional expertise to avoid injury, further damage, or safety risks.

Contact a licensed HVAC technician if you encounter any of the following:

  • Gas odors or carbon monoxide alerts. These are serious hazards that require immediate professional attention.
  • Electrical issues or burning smells, AKA signs of wiring problems or overheating components.
  • Strange noises, like grinding, squealing, or banging, that can indicate mechanical failures.
  • Frequent cycling. If the furnace is turning on and off rapidly, it could mean a failing thermostat, clogged filter, or other issues.
  • Yellow or flickering pilot light may point to ventilation or gas issues.
  • No heat despite troubleshooting. If basic steps don’t resolve the issues, it’s time to call a technician.
  • Unusually high energy bills. This could signal that your furnace is working harder than necessary due to inefficiencies.

Furnace Maintenance Tips to Prevent Repairs

Regular maintenance is key to avoiding unexpected breakdowns and costly repairs. Be sure that you’re scheduling your annual inspections before the major seasons to ensure your system is in peak condition.

Additionally, you’ll want to:

  • Keep vents and registers clear of obstructions.
  • Seal air leaks in ductwork to improve efficiency.
  • Monitor your system for unusual changes in performance.

Stay Warm with Peppy Heating & Cooling

Taking care of basic furnace maintenance can save you money and keep your home warm, but some tasks are best left to the experts.

At Peppy, we provide expert furnace repair and maintenance services throughout Boise, ID and the surrounding areas. From quick fixes to comprehensive inspections, our certified technicians are here to help.

Call us today at (208) 906-6928 to schedule your furnace repair or maintenance service. Let us keep you home comfortable no matter the weather!

How To Keep Your Home Warm WITHOUT Breaking the Bank

Does your home feel perpetually chilly during winter? If you’re searching for affordable ways to keep your home warm without investing in a costly zoned heating system, you’re in the right place.

Here are practical tips to help keep your home cozy without overspending.

1. Upgrade to Smart Thermostats

If you’re still relying on standard thermostats, you’re missing out BIG time. Modern smart thermostats let you control your home’s temperature from your phone or another connected device – wherever you are.

  • Set the temperature lower when you’re away and schedule it to warm up before you return.
  • Keep your thermostat at 72 degrees when you’re home and between 62 and 68 degrees when you’re out to lower heating costs.

2. Seal Drafty Windows and Doors

Did you know that houses lose a significant amount of energy through their doors and windows? To fix them:

  • Install weatherstripping around the edges of windows and doors to block cold air.
  • Use thick, thermal curtains to add an extra layer of insulation.

A quick test: Move your hand around window and door frames to feel for drafts. If you notice cold air, sealing those gaps can make a big difference!

3. Insulate Your Home Properly

Well-insulated attics, walls, and floors help homes retain heat better, keeping you warm without overworking your heating system. While installation can be pricey, depending on the type you choose, this is one upgrade that’s always worth the money!

For colder climates, experts recommend insulation with an R-value of 49 or higher. Fiberglass insulation with an R-value of 60 is a great option for maximum efficiency.

4. Use Space Heaters Wisely

If you mostly spend most of your time in just a few rooms, consider using space heaters instead of heating your entire home.

  • Place space heaters in frequently used rooms to stay comfortable while reducing the load on your central heating system.
  • Always follow manufacturer instructions and never leave a space heater unattended.

5. Schedule Regular HVAC Maintenance

If you’ve ever had to call for furnace repairs, you know just how expensive it can be to get your heating system working again. The best way to prevent those costly repairs is to schedule HVAC maintenance once a year – preferably before you need to use your system.

HVAC maintenance is such a big money saver because you’ll find little problems before they necessitate wallet-draining repairs, or even a full system replacement.

Stay Toasty with Peppy Heating & Cooling

Want more on keeping your home warm without breaking the bank? The experts at Peppy are here to help! From maintenance to repairs, we’ve got everything you need to stay comfortable this winter.

Call us at (208) 906-6928 to schedule a service today and let us help you keep your home toasty (minus the hefty price tag)!

I had a great experience using this company. I had a 20 year old furnace/ac with some do it yourself zoning from a previous owner. Which had custom baffles in the crawl etc. I priced out pretty much every company in the valley. Rob showed up professional, not pushy and answered every question I had. And trust me I am anal so that is saying alot. He came in at least 1k below everyone else and they install Trane which is an excellent brand if you want something reliable to last. They were also willing to match the 5 year labor warranty of Western Heating. Along with the 1 year of maintenance the others offer. Rob gave me all the options clearly and I knew he wasn't full of hot air as I had been researching the replacement for 3 years. Kevin and Jordan did the install they were extremely fast and I got a pro install. I really felt like Kevin cared and even though they were efficient he wasnt in a hurry to run away. Very clean I couldn't be happier. After the install I had a couple items I wasn't sure about, they sent Sammy over to address any questions which turned out to be normal codes showing on the furnace. But they were super cool about those things didnt make me feel like I was wasting their time. Every employee I worked with at Peppy were top notch. I just couldn't be happier with these guys I am glad I went with them.
Response from the owner:Thank you so much for your 5 Star review Ryan!
Great service at a great price. We replaced our furnace and AC unit as they were very old. They were easy to work with, very knowledgeable, and got the job done quickly.
Response from the owner:We are so glad to hear it! Thank you for your review!
Mich was very friendly and intelligent and I was pleased with the work he did.
Response from the owner:Thank you for trusting us in your home Luana!
I am currently selling my house and had some repairs that needed to be done per the buyers request. The team was professional, fairly priced, and showed up to resolve everything in an incredibly timely manner. Will have them back to replace the HVAC in the new home I am buying.
Response from the owner:Thanks so much Eddie! Its was a pleasure working with you and we look forward to doing it again in the future!!
We had our 20 year-old furnace replaced with a new one, they got us scheduled quickly since ours was having issues. Kevin and Jordan got it installed quickly, with a very nice fit and finish after. Super happy with the quality and professional service that was provided will use again.
Response from the owner:Thank you so much Trent! It was a pleasure working with you on your project from start to finish! We are so glad you are happy with your new system!
Peppy is our go to HVAC company. They have installed a new furnace and air conditioner for. Their prices are fair and they’re very responsive to requests. We recently found out they could service our gas fireplace. We were having trouble lighting it. They came out and showed my husband how it’s done. After they left, he was still struggling with the ignition. He called them and they returned to instruct him once again. Amazingly they didn’t charge us for either service call. I highly recommend Peppy’s for all your HVAC needs. They’re honest, reliable and don’t try to gouge you.
Response from the owner:We appreciate you, Amy! Thank you for trusting us in your home! We're always happy to help!!
Knowledge, timely, friendly and efficient. Took time to explain results. Great job!
Response from the owner:Thank you so much, Jim! It was a pleasure working with you and handling your HVAC inspection!
Peppis nice owner employees and service responsables
well done job! Call them you will be be happy.l
Just be sure they charge right !!!!
Response from the owner:We appreciate your feedback. Thank you for the review!
Sammy was fantastic. Checked out my furnace and identified an issue that could have caused problems this winter. Secured the part fixed the issue and sealed it better than it was when furnace was new.
Sammy was thorough, professional, and respectful. Thanks for having such great employees. I trust Peppy with my heating and cooling needs.
Response from the owner:Thank you for the positive feedback!
Excellent service and great price.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner:Hi Anita! We appreciate the review and are glad we could be of service!
The gentlemen who came were very professional, kind, courteous, and knowledgeable.
Response from the owner:Thanks for the positive review Kris!
Sammy came out promptly, explained the diagnostic findings with pictures and video, fixed the problem and also found and addressed some unrelated issues that were problematic. Very cheerful and pleasant. Thanks Brett and Sammy!
Response from the owner:Hi Brandon! We appreciate the review and are glad we could be of service!
Best service I’ve had from a contractor ever!
Response from the owner:Hi Cameron! We appreciate the review and are glad we could be of service!
Thank you Peppy H&C!!! Trustworthy and professional.
Response from the owner:We appreciate your feedback. Thank you for the review!
Fast service, great communication, fair and honest
Response from the owner:We are so glad to hear it! Thank you for your review!
I’m thrilled with the service from PeppyHeating and Cooling! Alex did a fantastic job, was professional, and exceeded my expectations. I highly recommend them for anyone needing reliable HVAC service!”
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Awesome honest and thorough company. Very impressed with professionalism. We use the bi-annual plan, 2 check ups a year. Ask them about it
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Such a lovely experience. Sammy was terrific, I can’t imagine going into my crawl space and he did it with a smile, thank you! Peppys came highly recommended to us and we will also highly recommend them!!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We love peppy! I wouldn’t use anyone else. Honesty ranks high in my books and I am so thankful that I feel like I’m always getting honest yet professional service. We will continue to use Peppy as we have over the last 6 years!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Response from the owner:Thank you for the review! We appreciate your feedback A.
I love to support a locally owned business and I was not disappointed. Great workers and great products.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Had our 19 year old AC unit replaced with a heat pump and had an air scrubber installed. The guys did a great job, from start to finish. Rob came out and gave me about five different options of what we could do and replace depending on how much we wanted to spend and gave his recommendation for what he thought would work best for our situation (and that was what we ended up going with). Peppy’s prices were right in line with the other companies that we got quotes from, but it was the air scrubber they offered that pushed us over to them - it does more than just filter the air, it uses UV light to actually kill any organisms. The install went smoothly, and the guys cleaned up well after themselves. 10/10, would highly recommend.
Response from the owner:We appreciate your feedback. Thank you for the review!
Peppy is a great company to deal with...courteous, professional, and very knowledgeable. An estimate for HVAC system replacement was requested from four top-rated companies. Peppy (thank you Rob) won out with it's straight-forward pricing and "detailed" description of work proposed, which included information on the "exact" equipment being installed and warranty information. The installation went flawlessly. The install technician, Kevin, addressed all concerns, answered all questions, and carefully cleaned up everything. Beautiful job!

One additional comment: I replaced a Trane furnace and A/C with another Trane. Existing system was 24 years old and had very few issues in the past, but since it was an aging system, I wanted to be proactive. The Trane is a dependable workhorse and gets the job done.
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Response from the owner:Thank you so much for your 5 Star review Gogo!
Installed new variable heat pump system with furnace backup. Good service and installation technicians. Did great job, keeping house clean and answering all my questions and concerns. Would definitely use again.
Response from the owner:Thanks for the positive review John!
By far one of the best HVAC companies I've ever worked with. 5 stars across the board. Punctual and professional!!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Wonderful customer service. I called expecting to have to wait a several days for a technician to come look at our air conditioner. I was pleasantly surprised when I was told someone would be out that day! Sammy was very punctual and even texted ahead of time he was on his way. He was very polite, personable, and knowledgeable. He thoroughly checked each piece of the unit while explaining what he was looking for and sharing results as he went. Most importantly, he was HONEST. He didn't try to upsell anything or pressure us into something we didn't need. So refreshing in today's world. I highly recommend Peppy Heating and Cooling. We will be using them in the future.
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Sammy our tech was amazing!!! This company is the best! We did the mistake to go to Right now heating and air. Sammy answered all my questions and concerns. I would highly recommend! Thank you
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
From the beginning I had an amazing experience with Peppy. I am going to be recommending to all with confidence. The service was unbeatable from the ease and speed of making an appointment to explaining my ac issues to Sammy that came out for the service. Communication was excellent. I was given a window of 9-11am and Sammy arrived to my house ready to go 8:50am which I appreciated very much. He was , polite, professional and listened to my long winded explanation of problem. He was thorough with all his checks, explained all his findings and suggested a fix. He was HONEST which is hard to find in home repair and didn’t try to upsell more than what he thought to be reasonable. He explained all the options and then worked quickly once we had agreed on what to do. He showed me the improved findings once he was done and wrapped up and even offered to help with other things I was doing around the house. I can’t say enough good about Sammy and my experience. Thank you so much! I will definitely be calling Peppy in the future and referring all my neighbors.
Response from the owner:We appreciate your feedback. Thank you for the review!
We had Peppy out — specifically Sammy — after a suspicious visit from another company that rhymes with Daltimate Heating, and it was a breath of fresh air. He was super thorough, helpful, and knowledgeable, without the pushy sales pitch you so often get from other vendors. Don’t hesitate to use them for your maintenance and servicing needs.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Rob came out and was very attentive as to what our needs were. Luke, Kevin, Josh and Diego did an excellent job on installing our new A/C & furnace. Kevin was very helpful in explaining the new equipment.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Sammy was on time. He is verx kind. He cleaned up the outside air unit without leaving a mess. He was knowledgeable and efficient. He showed me that I needed new filters and offered to put them in. I didn't have replacements. I have used other companies and no one is as thourough and reasonably priced as Peppy . Thank you. They even send a picture of the technician in the text confirming they are on their way. It makes me feel safer. Than you Peppy!!! Thank you, Samny. You are a credit to your company.
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Peppy came and replaced the furnace, thermostat, and outside fan unit. They were friendly, efficient, and did an amazing job. I haven't had a good working ac in over 5 years and never upstairs with other companies stating the old unit was working properly. ( I do rent so maybe that was the issue.) I now have ac upstairs and can feel the air being pushed out as well as my upstairs is finally comfortable to sleep. Thank you to the two gentlemen that worked all day in the heat to help cool my house.
Response from the owner:We appreciate your feedback. Thank you for the review!
Great service would highly recommend!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Great communication. Great service. Great explanation of the problems, and no aggressive upselling. Great price. Will definitely call Peppy's for everything HVAC related.
Response from the owner:Thank you for taking the time to share your review with us!
I am pleased with all aspects of my experience with Peppy Heating and Cooling. They installed a new Trane heat pump to function as both an AC and a heater, alongside my existing gas furnace.

The install team (Luke, Josh, and Jordan) worked diligently and effectively to tie the new equipment with my existing system. In addition to installing the outdoor Trane heat pump on a new pad, the team replaced the evaporative coil with a new coil made by Aspen (designed to work with the Trane heat pump), cut sheet metal to match the size/shape of my existing ductwork near my furnace, installed all necessary tubes, pipes, and pump to deal with the condensate, and fished line to install a new thermostat in a great location.

I spoke with the owner, Brett, and he helped me with making the decision regarding trying to repair my existing York AC unit vs. doing a new install. He gave me a lot of helpful information about what they would do to track down the tiny refrigerant leak my unit had, the different repair options, and the likelihood those repairs would be effective.

Rob worked with me to design a good system for a price that seems fair to me (I did get similar pricing from a competitor).

I am excited about the reliability of having a Trane heat pump vs. the York AC unit I had previously. The condenser coil had to be replaced after only 3 years and the system failed after only 9 years (way too short a lifespan for an AC unit). York is on the low end of the reliability spectrum. I am hoping I get several decades of use out of this Trane, which has very high marks for reliability.

Their office was also a smash hit with me. Whether it was talking to Kim, Shannon, or Elizabeth, they were all very helpful and responsive. Kim helped me make my payment quickly, while Shannon and Elizabeth helped me schedule everything and connected me with team members, where appropriate. Finally Sarah delivered parts directly to the job site on two occasions, helping everything run smoothly. Thank you Sarah!

I really felt like I was working with a team of professionals and felt taken care of by each person who helped me.
Response from the owner:We appreciate your feedback. Thank you for the review!
Kevin Orn and his colleagues did my install. Rob Shepherd was my sales person. They were both very professional, patient with all my questions, and did an amazing job.
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy has installed a mini split, AC and furnace for us now, and they've always done an excellent job. The techs are knowledgeable and really worked with us to get the install like we wanted it. Any problems are quickly resolved and we felt well taken care of. Their prices were the best, too!
Response from the owner:thank you for taking the time to leave a review Eric! We are glad to hear that you are happy with our service and met your expectation!
Our air conditioning system went out and the team at Peppy had us scheduled for same day service. It turns out it was just a bad thermostat and the repair was quick and simple. No upselling or aggressive sales which is always appreciated.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
We had a great experience with Peppy’s Heating and Cooling. Our mini splits in our “barn” were not installed correctly (by another company) so they didn’t heat/cool like they were supposed to. We received a quote but they realized the issue was something else minor so they repaired the problem. It came to a lot less than what they originally quoted us so we are very happy with Peppy’s service!
Response from the owner:Thanks for the positive review Martine!
Rob Shepherd was amazing to work with. Our AC went out and Rob came out on a Saturday and went above and beyond to make sure we were taken care of. The team who came out to replace everything was nothing short of amazing either. Very courteous and respectful with no mess left behind. Could not recommend them more!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
On time, knowledgable, courteous, clean, explanatory, informative, humorous...you name it, Mitchell sets the benchmark! Purchased Peppy's semiannual service plan from Mitchell and will have Peppy's sales person present options for enhancing my existing garage HVAC. Discovered Peppy via Trane's on line listing of Boise area Trane certified HVAC companies. Mitchell is an excellent representative of Peppy and spoke highly of his employer...he's the kind of employee I would be proud to have on my payroll if I was still working and not retired. What a pleasant experience today! By the way, Mitchell put on his booties each time entering the house and removed them each time exiting the house! BRAVO!
Response from the owner:Hi Don! We appreciate the review and are glad we could be of service!
I came to Peppy for a 3rd opinion, and finally had a company tell me how they could repair my AC unit and not just convince me through scare tactics that I needed to spend $20,000 buying a new one. Thank you so much!! Super honest company! They’re my new go-to!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thanks for the positive review BirdMeister!
Response from the owner:Thank you for taking the time to share your review with us!
Very professional and responsive. Quick install and cleaned everything up. Highly recommend.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Arrived on time and performed the work to code. Definitely recommend.
Response from the owner:Hi Samuel! We appreciate the review and are glad we could be of service!
I called Peppy at 8am Friday morning after our HVAC system stopped running Thursday afternoon. My ecobee thermostat was blank and appeared it had died. Peppy technician Alex arrived Friday afternoon and had my HVAC running after replacing a burned out transformer. Once the new transformer was put in my HVAC was back running and started to cool my home down from the 83 degree indoor temperature. Alex was professional and explained what happened. I'm very pleased with Peppy HVAC and will recommend them in the future.
Response from the owner:Thanks for the positive review Dieselsdad!
Knowledgeable and quick. Very impressed!
Response from the owner:We are so glad to hear it! Thank you for your review!
After having multiple companies come out to our home Peppy was beyond the best. When other companies tried to upsell us and do minimal inspections, Peppy was honest and listened to what we needed at the moment. Alex listened and did an amazing job! We could not be happier. Peppy will definitely be the company that we turn to for any future needs. Thank you to the entire company for a seamless and wonderful experience. 😊
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Great service to keep our A/C running in tip top shape for the summer season!
Response from the owner:We appreciate your feedback. Thank you for the review!
Our experience with Peppy Heating and Cooling through the whole process of estimates with Rob and then installation with Kevin was nothing short of stellar. Great communication, prompt and on time courtesy, and great work and explanations of the equipment! We would recommend Peppy to my friends and family.
Response from the owner:Thank you so much for your 5 Star review Alisa!
From start to finish, our experience with Peppy has been amazing! We needed to replace one of our 15 yr old ductless mini split systems and Rob helped us figure out several different options that could work. He went above and beyond to make sure our questions were answered. Kevin and Diego were prompt, clean, hardworking and got everything installed and running in 1 day. Because we were changing brands of mini split and using our existing wiring, there were a few hiccups that Kevin was able to solve and he contacted Mitsubishi to ensure that everything would work properly with these fixes. We will definitely continue to use Peppy and recommend them to everyone we know!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Mitchell was attentive, efficient and answered my questions without hesitation. A very pleasant A/C tune up experience.
Response from the owner:We are so glad to hear it! Thank you for your review!
Very quick response. Friendly and informative.
AC quit blowing cold air. They sent a man next day and things back to normal.
Thank you again for your professional service.
Response from the owner:Thanks for the positive review S!
Sammy was great! He was very polite and respectful. He took his hat off to introduce himself, put shoe covers on when entering the house; and asked permission to move in and out from the house to his work van. He explained the process of finding and fixing the leak in an easy to understand manner. And showed me before and after pictures with videos of the gas leak. He was extremely thorough with his work. The repair price was very reasonable, highly recommend!
Response from the owner:Hi Mieko! We appreciate the review and are glad we could be of service!
Before having my home retrofitted with ductless mini splits throughout the entire house, I researched eight local companies and five manufacturers. I chose Mitsubishi installed by Peppy Heating & Cooling. Everyone was professional, helpful and friendly. Elizabeth responded promptly to my inquiry. Rob outlined my options clearly and answered all of my questions knowledgeably, including my follow-up questions. He provided an accurate estimate the same day we met, scheduled the four-day job quickly, sending an extra team to finish in three days. Luke led the installation team, which treated my home with care. They explained their plan, checked in with me along the way, and cleaned up well after the installation was complete. I could not be happier with the customer service.
Response from the owner:Thanks for the positive review Teresa!
Very Friendly, Honest, and fair prices. Definitely would recommend. They are now my go to for any HVAC issues.
Response from the owner:Thank you for taking the time to share your review with us!
Very friendly, honest, and trustworthy! I definitely recommend Peppy to any and all without reservation!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
We had such an amazing experience getting our split unit installed! Everything went so smooth. They were friendly and showed up in a timely manner. There were no hidden costs. Everything was upfront. Would definitely use Peppy again!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Peppy installed a new AC and Heating system for me in Oct 2024. Their pricing was very competitive with the other 4 bids I received. They worked with me on modifying the service contract, and I was very satisfied with the final pricing. After 8 months of usage, through the winter and now into early summer, I am very happy with the installation and how the system has performed over this period. The crew who installed the new HVAC were very friendly and professional, did a very good job of answering all of my questions, and did an excellent job cleaning up and leaving the area as they found it. Recently, I had my first free service as part of the contract. The technician checked system operation for peak efficiency, inspected electrical connections, and blew out the condensation drain line. And, even though the system was still very new, he thoroughly cleaned the AC coils and furnace. If you’re looking for a Trane, look no further then Brett and his crew at Peppy – I believe you will be very happy with your choice!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Kevin was very knowledgeable and friendly. He took the time to explain everything
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
This is an excellent company. I appreciated their technical and diagnostic ability. I was scheduled quickly and the technician was professional. Great customer service!
Response from the owner:Thank you for the review! We appreciate your feedback Barbara.
Everything they did was so professional and informative. I would recommend peppy to everyone!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
If I could give more stars I would! Sammy came out promptly on time, assessed the repairs and gave us multiple options. He made the repairs and had our AC blowing cold with it just a couple of hours. All the pricing was upfront and there were no hidden fees halfway through the Repair.
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Sammy was extremely helpful, knowledgeable and very professional. Overall great experience!
Response from the owner:Hi Jesse! We appreciate the review and are glad we could be of service!
Peppy is top notch for all your HVAC needs. The technician who came today was totally professional and competent. Very happy with the service I received.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
My split unit needed its annual service job. The appointment was easy to get scheduled, the technician was here at the time planned with a 15 minute phone call from him as he was on his way. He was a very nice young man, very careful to wear protective wear over his shoes when in the house. The job was finished within an hour. He was professional and told me what he had found and done to the unit and wished me a nice summer.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
We were referred to Peppy by our former HVAC company, which was leaving the residential HVAC business. Peppy has been great—I especially like how communicative and professional they are—easy to reach, they keep you posted on upcoming visits, they are always on-time, and the technicians are friendly and knowledgable. We are extremely happy with the service they provide.
Response from the owner:Thank you for taking the time to share your review with us!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
The first time I heard of Peppy's Heating and Cooling was when the restoration company, making repairs due to a water heater leak, called them in to remove the furnace. I was immediately impressed with their professionalism and their systematic approach, including extensive picture documentation of the 3 zone wiring, before removing the furnace. Their professionalism was also evident when they returned to reinstall the HVAC system without any operational issues.

The next time I contacted Peppy's was when my former HVAC company, after a routine maintenance visit, said my furnace had a cracked heat exchanger which needed immediate attention. In addition they said my AC compressor motor showed signs of an oil leak and needed to be replaced soon.

I contacted Peppy's for a second opinion, since I had a previous positive experience. When the technician, Kevin, arrived I explained the issues that were identified. Kevin inspected the heat exchanger and did not find any evidence of a crack or abnormality. He also inspected the AC motor and said there was no issue with the motor and there was no evidence of an oil leak.

I have since hired Peppy's as my HVAC company. I had my first maintenance visit for AC and furnace this spring and had Kevin do the service. He indicated everything was in proper working condition and no issues were found.

Thanks to the Peppy's team for their professionalism and honesty!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Alex was very knowledgeable and helped me extend the life of my AC unit by buying a soft start device to extend the life of the compressor. Not trying to upsell me which I appreciated.
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy’s awesome employee Mitchell came to do the yearly check in my AC unit. He identified a part that needed replacing to ensure my unit would continue functioning.
He ordered the part and replaced it the next day.
I trust Peppy! They are affordable and work to fix your units in the most economical means!
Response from the owner:Hi Pat! We appreciate the review and are glad we could be of service!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Had a water heater failure Friday morning. I called right away and they got me in after the guys finished a morning job. They had new heater and parts brought out to the house prior to the guys showing up. Chase arrived assessed the situation, got the old one out and the new one installed in no time. Very professional service. Impressive how the whole company works as a team.
Response from the owner:Hi Neil! We appreciate the review and are glad we could be of service!
I am very impressed with Peppy work ethic. Very thorough!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Extremely capable and friendly staff. Fair prices and excellent customer service. Can't ask for anything else.
Response from the owner:Thank you so much for your 5 Star review Eric!
The employees that serviced my HVAC did a really good job. I would recommend their services. I know who to call for future HVAC services.

Carol
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Alex from Peppy Heating and Cooling did an outstanding job fixing our system. Not only did he resolve the main issue quickly and efficiently, but he also diagnosed and fixed a long-standing problem that others had missed. His professionalism and strong work ethic really stood out. We highly recommend Alex for any heating and cooling needs—great service all around!
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy's Heating and Cooling provide excellent guidance, pricing and service when it comes time to replace a furnace. I contacted several companies and after obtaining estimates and comparing advice I was provided and their customer service experience, Peppy's Heating and Cooling wins hands down! I went with them immediately, as they were helpful, quick and priced competitively. I felt heard and valued which put them over the top. Thank you Peppy's!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Aa usual, another great service! Always my go-to HVAC company!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Peppy heating came out of troubleshoot why our Fireplace was cutting out. They gave it a good cleaning, tightened up some things, only charged me for a service call, and I'm happy that we should be good for another couple years. Very polite and professional crew.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:We are so glad to hear it! Thank you for your review!
Great experience from the whole team at Peppy Heating and Cooling! Rob was refered to us by our contractor for the installation of a mini-split heat pump for our room addition. Rob came to our home and talked with us about all the features that were available, and helped us with selecting the appropriate model for our application. In addition, he and his team were contracted to install a 1 inch diameter natural gas line in our yard for a built-in barbecue Island and future fire pit. All work was completed timely and very professional! I would highly recommend Peppy heating and cooling for your HVAC needs!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Rob, our sales person, and all the team who followed who installed our new heating and cooling system were knowledgeable, courteous, and willing to help answer any questions we may have. Researching their products I discovered they were well rated and reasonably priced. Thank you to all.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Furnace bit the dust. Rob Shepard was prompt in evaluating our situation and offering solutions. Clearly explained products and options to enhance our system. Gave fair bid and had techs out the next day to install new furnace. The entire team was efficient, respectful, answered our questions and followed up after installation to make sure everything was to our satisfaction. Excellent company and would absolutely recommend you call them for HVAC needs.
Response from the owner:Thank you for taking the time to share your review with us!
Tech was informed and competent. He came within the window of the appointment time.
I recommend this company now based out of Nampa
Response from the owner:Thank you so much for your 5 Star review JC!
Peppy is AWESOME, honest, responsible, and respectful!!! Pick these guys for all of your H-VAC needs!

Brett and the entire team take the time to listen to what you need and they go out of their way to ensure that the objective is accomplished. I am so grateful that my builder decided on Peppy.

We just finished (about 18 months now) a custom modern farmhouse, constructed using LEED principles. We have 4,400 sq ft of open, expansive spaces. Brett and the team talked us into using the more efficient ductless system throughout the house and we couldn't be more happy with the final product. We have two Mitsubishi heat pumps and 9 total cassette heads, and one mini-ducted-air-handler, in our home. Our average monthly energy cost for our home (entire electric bill with a/c heat included) over the first year was about $200/month. That is amazingly efficient for 4,400 sq ft!!!

After getting the system installed and living with it for a year, Brett and the team, really went out of their way to help us find some new, cost-effective, technology allowing us to automate the system and integrate the controls into an online app that we can control with our phone anywhere. I feel like they are blazing some new trails with this aspect of ductless systems and they are doing a really great job making it work as easy as other traditional systems. The thing that really-really impressed me, is that the objective for Brett and the Peppy team was total customer satisfaction. They were respectful and equitable about the entire process and were not done until I was satisfied with this system, I was amazed at this level of customer service!

I would recommend Peppy hands down! 10 out of 10!!! They will be the only shop our family will call for any of our H-VAC needs!

I wish I had better pictures to do their work justice, but what is incredible is that I took these pictures when we were moving in, and the system is so well integrated that it is hard to tell it is there!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Had 23 yr old HVAC system replaced with new Trane system...Great product, fair price, outstanding workmanship and very pleasant professional staff...HIGHLY recommend this organization!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Prices for a diagnostic were very reasonable compared to others I’ve used and called about. Guy that came was very competent and professional. Prices are better than many others. Got everything working in short order.
Response from the owner:Thanks for the positive and five-star review Stephen!
We had a problem with our a/c that had been looked at by 2 other companies without being resolved. I finally called Peppy Heating & Cooling. It was a challenge for them to figure out the problem but with the help of Cody and Brett, the problem was resolved. Brett (the owner) took ownership of the problem and worked with Cody (the technician) and the manufacturer (Trane) to get the issue resolved. I was impressed with the determination that these guys showed in fixing our issue. Thank you so much Peppy Heating and Cooling!
Response from the owner:Thanks for the positive review Bee!
On time and very professional. They are my guys now!!
Response from the owner:We are so glad to hear it! Thank you for your review!
Response from the owner:Thank you for taking the time to share your review with us!
Peppy Heating and Cooling has done the most professional and respectful job for us from the sales person to the installers. I would recommend them to any residential or commercial install that needs to be done.
Response from the owner:Thanks for the positive review Patrick!