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Author: Kevin

How Much Does a New AC Unit Cost?

Buying a new AC unit is a major investment – but understanding the cost upfront can help you budget, compare options, and avoid surprises. So, how much does a new air conditioning system cost in Boise or Nampa?

The answer depends on several factors, including your home’s size, energy needs, and installation conditions. At Peppy Heating & Cooling, we’re here to walk you through the key price drivers and help you choose a system that fits your home and budget.

What Affects the Cost of AC Installation?

When estimating the cost of a new air conditioner, several important variables come into play:

  • System Size and Cooling Capacity: Measured in BTUs or tons, the larger the system, the higher the price. Bigger homes require larger, more powerful units.
  • Energy Efficiency (SEER Rating): Higher SEER ratings mean better efficiency and lower utility bills, but they typically come with a higher upfront cost.
  • Installation Complexity: If your home has outdated ductwork, limited access, or electrical issues, installation will take longer and cost more.
  • Brand and Features: Premium brands and models with smart thermostats, variable-speed motors, or noise-reduction features generally cost more than basic units.
  • Climate Conditions: In hotter regions like Boise and Nampa, more efficient systems are often required to handle extended use – affecting both system selection and price.

Average AC Unit Cost Breakdown

So, what can you expect to pay?

Entry-Level Systems: $5,500 – $7,500

Ideal for smaller homes or budget-conscious buyers, these systems are basic but effective.

Mid-Range Systems: $7,500 – $10,000

These offer better energy efficiency and comfort features, making them a smart long-term investment.

High-End Systems: $10,000 – $16,000+

Advanced home systems with top-tier performance, ideal for larger homes or homeowners looking to maximize comfort and efficiency.


While upfront costs are important, investing in a more efficient unit can help lower your long-term energy bills – a crucial consideration during Idaho’s hottest months.

Ways to Make a New AC More Affordable

Getting a high-quality system doesn’t have to break your budget. Here’s how to make your investment go further:

  • Compare Quotes: Getting multiple estimates helps you find the best value for the services you need.
  • Explore Utility Rebates: Energy-efficient units may qualify for rebates through local programs, helping reduce your final cost.
  • Consider Financing: At Peppy, we offer flexible payment plans so you can spread out the cost of installation – without sacrificing comfort now.

If you’re unsure which unit makes the most sense, our team can walk you through equipment options, financing plans, and available incentives to help you save.

Peppy Heating & Cooling: Your Boise AC Experts

How much does a new AC unit cost? Now you know the factors, price ranges, and savings opportunities that come with upgrading your home’s cooling system.

At Peppy, we’re proud to offer expert AC installation services throughout Boise, Nampa, and surrounding areas. Whether you’re replacing an aging unit or building new, we’ll help you find the right system at the right price – no stress, no pressure.

Call us today at (208) 906-6928 to get a personalized quote and explore the best AC options for your home.

When Is the Best Time To Switch From Heat to AC in Idaho?

Idaho’s seasons can change quickly, making it tricky to decide when to turn off the heat and switch to air conditioning. Switching too early can leave you shivering at night, while waiting too long can mean uncomfortable indoor temperatures and higher energy bills.

At Peppy Heating & Cooling, we are frequently asked our opinion, and while situations vary – let’s break down the best time to switch from heat to AC (and answer these common homeowner concerns!).

When Should You Switch to AC?

Unlike other parts of the country, Idaho doesn’t follow a strict seasonal timeline for switching HVAC systems. Instead of relying on calendar dates, watch for these signs that it’s time to switch to cooling mode:

  • Daytime highs consistently reach the mid-60s or higher
  • Nighttime temperatures stay above 50 degrees for at least a week
  • Indoor humidity levels begin to rise
  • South-facing rooms feel warmer than the rest of the house
  • Family members start adjusting fans or cracking windows for relief

If you’re still seeing cold mornings and chilly nights, consider leaving your thermostat on “AUTO” so it can switch between heating and cooling as needed.

“Will running my AC too early increase energy costs?”

No, as long as you use it efficiently. The key is to set your thermostat at the highest comfortable temperature and avoid making drastic temperature swings. A sudden drop from 75 to 65 degrees forces your system to work harder than necessary.

How to Optimize Energy Efficiency During The Transition

Spring and fall offer a great opportunity to cut down on energy consumption without relying too much on heating and cooling.

To save money while staying comfortable, try to:

  • Use Natural Ventilation – Open windows in the morning and evening to let in cool air instead of running your AC.
  • Gradually Adjust Your Thermostat – Shift temperatures a few degrees at a time rather than making sudden changes.
  • Program Your Thermostat – A smart thermostat automatically adapts to spring and fall temperature swings, keeping your home comfortable while minimizing energy waste.
  • Schedule HVAC Maintenance – Regular system tune-ups prevent unexpected breakdowns and keep your system running efficiently.

“Should I turn my heat back on if we get a cold snap?”

Yes! Spring weather in Idaho can be unpredictable, so don’t hesitate to briefly turn your heat back on if the temperature drops suddenly. The key is to adjust gradually rather than making extreme changes.

Is Your AC Ready for the Season?

Before switching to cooling mode, take these simple steps to make sure your AC is ready:

  • Replace your air filter. A clean filter improves airflow and keeps your air clean.
  • Clear debris around your outdoor unit. Leaves and dirt restrict airflow, making your AC work harder.
  • Check vents and registers. Make sure furniture and curtains aren’t blocking airflow.
  • Schedule a professional tune-up. An AC inspection prevents breakdowns and keeps energy costs low.

“What’s the best thermostat setting for spring in Idaho?”

A good rule of thumb is:

  • 68-72 degrees when you’re home
  • ~78 degrees when you’re away

This balance keeps your home comfortable without wasting energy.

Peppy Heating & Cooling: Comfort Through Every Season

Switching from heat to AC at the right time ensures energy efficiency, comfort, and HVAC longevity. At Peppy, we help Idaho homeowners prepare their systems for seasonal changes with expert maintenance and guidance.

Call (208) 906-6928 today to schedule a system tune-up and make sure your home is spring-ready!

3 Reasons Your Energy Bill Is High and How Your HVAC System Can Help

Have you noticed your energy bills creeping higher, even though you haven’t changed how you heat or cool your home? Rising energy costs can be frustrating, but pinpointing the cause can help you take control of your monthly expenses and improve efficiency.

At Peppy Heating and Cooling, we help homeowners in Boise and beyond optimize their HVAC systems for maximum savings. Here are three key reasons your energy bill may be higher than expected – plus, HVAC solutions to help you SAVE!

1. Seasonal Weather Changes Increase Energy Demand

Extreme temperatures mean your HVAC system has to work harder.

  • Summer: Your AC runs longer cycles to keep up with intense heat and humidity.
  • Winter: Your heating system works overtime to combat freezing temperatures.

The result? Higher energy consumption and bigger utility bills.

Even homes in the same neighborhood can have different energy costs due to factors like sun exposure, humidity levels, and home insulation. If your home requires more cooling or dehumidification than the one down the street, your energy bills will reflect that demand.

2. Aging HVAC Systems & Poor Maintenance Reduce Efficiency

Your HVAC system’s age and condition play a huge role in how much energy it uses. Older, inefficient systems struggle to keep up, consuming more power to maintain the same level of comfort.

If you’re skipping regular HVAC maintenance, problems like:

  • Dirty filters that restrict airflow
  • Worn-out components that force your system to work harder
  • Leaky ductwork that allows conditioned air to escape

… could be driving up your energy costs without you realizing it. Keeping up with routine tune-ups helps lower bills and extend the life of your system.

3. Poor Insulation & Air Leaks Waste Energy

Even if your HVAC system is in great shape, your home may still be losing energy due to poor insulation and air leaks.

  • Insufficient insulation allows heat to escape in winter and heat to seep in during summer.
  • Cracks around windows, doors, and vents let conditioned air leak out, making your HVAC system work harder than necessary.

The solution? Sealing air leaks and improving insulation helps keep your home comfortable year-round – without overloading your HVAC system.

How Your HVAC System Can Help Lower Energy Costs

Before replacing your system, try these energy-saving tips to improve efficiency:

  • Install a programmable thermostat to automate temperature settings and avoid unnecessary heating/cooling.
  • Seal air leaks around windows and doors using weatherstripping and caulk.
  • Schedule regular HVAC maintenance. Expert attention ensures optimal system performance.
  • Upgrade insulation. Ensure your attic and walls can offer proper temperature regulation.
  • Clean or replace HVAC filters monthly. Proper airflow lowers energy consumption.

Bonus Tip: Switching to LED lighting and ENERGY STAR appliances can further reduce your energy bill.

Take Control of Your Energy Costs with Peppy Heating and Cooling

If high energy bills are a concern, Peppy is here to help. Our HVAC tune-ups, system evaluations, and energy-efficient upgrades ensure your home stays comfortable without wasting energy.

Call us at (208) 906-6928 to schedule a consultation and start saving today!

DIY Furnace Repairs: What You Can Do Versus When To Call a Technician

When your furnace stops working during cold winters, it’s tempting to try and fix the issue yourself to save money. While some maintenance tasks are perfectly safe and effective to handle on your own, more complex repairs should always be left to the professionals. Attempting advanced DIY furnace repairs can lead to dangerous situations, voided warranties – or even a complete system failure.

In this guide, Peppy Heating & Cooling outlines tasks homeowners can safely tackle, common troubleshooting tips, and clear indicators that it’s time to call an HVAC expert.

Safe DIY Furnace Tasks You Can Handle at Home

Most DIY furnace repairs revolve around basic maintenance tasks that can improve efficiency and reduce the risk of costly breakdowns. These steps can often resolve minor issues and extend the lifespan of your heating system.

1. Replace the Air Filter

Changing the air filter is the easiest and most impactful task you can do. A clogged filter restricts airflow, forcing your furnace to work harder and increasing your energy bills. Aim to replace the filter every 1-3 months, depending on usage and filter type.

2. Clean Furnace Components

Dust and debris can collect in and around your furnace, impacting performance. Use a vacuum with attachments to clean vents, registers, and around the furnace housing. For extra cleaning, gently wipe accessible components with a soft cloth or brush.

3. Inspect the Thermostat

Ensure your thermostat is set to “eat” mode and that the temperature setting is above room temperature. Replace the batteries if needed and check for dust buildup that could interfere with its operation.

4. Check the Power Source

Verify the furnace is receiving power. Reset tripped circuit breakers and ensure the power switch near the unit is in the “on” position. For gas furnaces, check that the gas valve is open and the pilot light is lit.

Tools Every Homeowner Needs for Furnace Maintenance

Stock your toolkit with these essentials for safe and effective furnace maintenance:

  • A digital thermometer for checking air temperature.
  • A screwdriver set for accessing panels and components.
  • A vacuum with attachments to clean vents, registers, and surrounding areas.
  • Replacement air filters 
  • A wire brush for cleaning burners.
  • A flashlight to inspect hard-to-see areas.
  • Safety gloves and a dust mask to protect yourself.

When To Call an HVAC Professional

While basic maintenance and troubleshooting can solve some problems, certain situations require professional expertise to avoid injury, further damage, or safety risks.

Contact a licensed HVAC technician if you encounter any of the following:

  • Gas odors or carbon monoxide alerts. These are serious hazards that require immediate professional attention.
  • Electrical issues or burning smells, AKA signs of wiring problems or overheating components.
  • Strange noises, like grinding, squealing, or banging, that can indicate mechanical failures.
  • Frequent cycling. If the furnace is turning on and off rapidly, it could mean a failing thermostat, clogged filter, or other issues.
  • Yellow or flickering pilot light may point to ventilation or gas issues.
  • No heat despite troubleshooting. If basic steps don’t resolve the issues, it’s time to call a technician.
  • Unusually high energy bills. This could signal that your furnace is working harder than necessary due to inefficiencies.

Furnace Maintenance Tips to Prevent Repairs

Regular maintenance is key to avoiding unexpected breakdowns and costly repairs. Be sure that you’re scheduling your annual inspections before the major seasons to ensure your system is in peak condition.

Additionally, you’ll want to:

  • Keep vents and registers clear of obstructions.
  • Seal air leaks in ductwork to improve efficiency.
  • Monitor your system for unusual changes in performance.

Stay Warm with Peppy Heating & Cooling

Taking care of basic furnace maintenance can save you money and keep your home warm, but some tasks are best left to the experts.

At Peppy, we provide expert furnace repair and maintenance services throughout Boise, ID and the surrounding areas. From quick fixes to comprehensive inspections, our certified technicians are here to help.

Call us today at (208) 906-6928 to schedule your furnace repair or maintenance service. Let us keep you home comfortable no matter the weather!

How To Keep Your Home Warm WITHOUT Breaking the Bank

Does your home feel perpetually chilly during winter? If you’re searching for affordable ways to keep your home warm without investing in a costly zoned heating system, you’re in the right place.

Here are practical tips to help keep your home cozy without overspending.

1. Upgrade to Smart Thermostats

If you’re still relying on standard thermostats, you’re missing out BIG time. Modern smart thermostats let you control your home’s temperature from your phone or another connected device – wherever you are.

  • Set the temperature lower when you’re away and schedule it to warm up before you return.
  • Keep your thermostat at 72 degrees when you’re home and between 62 and 68 degrees when you’re out to lower heating costs.

2. Seal Drafty Windows and Doors

Did you know that houses lose a significant amount of energy through their doors and windows? To fix them:

  • Install weatherstripping around the edges of windows and doors to block cold air.
  • Use thick, thermal curtains to add an extra layer of insulation.

A quick test: Move your hand around window and door frames to feel for drafts. If you notice cold air, sealing those gaps can make a big difference!

3. Insulate Your Home Properly

Well-insulated attics, walls, and floors help homes retain heat better, keeping you warm without overworking your heating system. While installation can be pricey, depending on the type you choose, this is one upgrade that’s always worth the money!

For colder climates, experts recommend insulation with an R-value of 49 or higher. Fiberglass insulation with an R-value of 60 is a great option for maximum efficiency.

4. Use Space Heaters Wisely

If you mostly spend most of your time in just a few rooms, consider using space heaters instead of heating your entire home.

  • Place space heaters in frequently used rooms to stay comfortable while reducing the load on your central heating system.
  • Always follow manufacturer instructions and never leave a space heater unattended.

5. Schedule Regular HVAC Maintenance

If you’ve ever had to call for furnace repairs, you know just how expensive it can be to get your heating system working again. The best way to prevent those costly repairs is to schedule HVAC maintenance once a year – preferably before you need to use your system.

HVAC maintenance is such a big money saver because you’ll find little problems before they necessitate wallet-draining repairs, or even a full system replacement.

Stay Toasty with Peppy Heating & Cooling

Want more on keeping your home warm without breaking the bank? The experts at Peppy are here to help! From maintenance to repairs, we’ve got everything you need to stay comfortable this winter.

Call us at (208) 906-6928 to schedule a service today and let us help you keep your home toasty (minus the hefty price tag)!

Supporting the Idaho Foodbank This Holiday Season

For many, the holiday season is filled with joy, gift-giving, and time spent with loved ones. However, for some members of our community, this time of year brings challenges – especially when it comes to food insecurity.

Because meals play such an important role in holiday traditions, Peppy Heating & Cooling is proud to support the Idaho Foodbank in its mission to bring hope and nourishment to those in need.

Learn about the Idaho Foodbank, its holiday initiatives, and how you can join us in giving back this season!

About the Idaho Foodbank and Its Holiday Mission

Founded in 1984, the Idaho Foodbank is a non-profit organization and the state’s primary distributor of free food to Idahoans in need. With distribution centers in Pocatello, Meridian, and Lewiston, this organization works tirelessly to ensure no one in the community goes hungry.

Over the last fiscal year, the Idaho Foodbank provided nearly 24 million meals throughout its network of nearly 450 community partners, including:

  • Churches
  • Food pantries
  • Schools
  • Senior centers
  • Shelters
  • Feeding sites

As a donor-supported organization, the Idaho Foodbank relies on the generosity of individuals, families, and businesses to fulfill its mission of fighting hunger.

Hope for the Holidays: Idaho Foodbank’s Seasonal Food Drive

Every November, the Idaho Foodbank launches its Hope for the Holidays campaign, which runs through December. This year, their goal is to distribute an incredible 3.7 million meals to Idahoans in need!

So, how can you support the Idaho Foodbank in reaching its goal?

1. Donate Time

Volunteering is a great way to give back, whether individually, as a family, or as part of a corporate group. The foodbank welcomes volunteers as young as eight years old to help at their facilities in Meridian, Pocatello, or Lewiston. Tasks range from sorting and packaging food to helping with special holiday events.

2. Donate Money

Monetary donations allow the foodbank to provide healthy, nutritious meals year-round. Through their Nourish 365 program, you can set up monthly donations to ensure a consistent source of food for those in need. One-time donations are also acceptable; even just $5 can provide up to 15 meals!

3. Donate Supplies

Holiday food donations are another meaningful way to help. Non-perishable items can be dropped off at any Idaho Foodbank location during business hours. Find your nearest location here.

Peppy Heating & Cooling’s Day of Giving Back

This month, Peppy took action to support the Idaho Foodbank by spending a couple of hours volunteering at their facility. Our team came together to sort potatoes and pears, contributing to the incredible work the Foodbank does to prepare and distribute meals for those in need.

We challenge our community to join us in giving back this holiday season. Whether you’re able to donate your time, make a monetary donation, or contribute food, every bit of support helps Idaho families enjoy a brighter holiday.

To learn more about how to get involved, visit the Idaho Foodbank website, or click here to donate today.


Don’t forget about your heating system during holiday festivities! Peppy Heating & Cooling offers comprehensive heating services, including repairs, replacements, and maintenance. Book an appointment with our certified and licensed crew today — call (208) 906-6928 to learn more.

Maintenance Tips for Preparing Your HVAC System for Fall

With summer coming to an end, it’s time to start thinking about your heating needs for the winter. Unfortunately, many homeowners don’t consider their furnaces until the temperatures change – which is problematic if something is wrong with your system.

Taking care of your HVAC maintenance in the fall is beneficial for several reasons, which you can learn below along with helpful tips.

Why You Need HVAC Maintenance Before Fall

Routine HVAC maintenance is the best way to keep air conditioners and furnaces in great condition.

When you service your heating system in the fall, you ensure your household will have optimal comfort all winter. Doing various maintenance steps in the fall gives you plenty of time to identify possible problems with your equipment and get the right repairs, recalibrations, or replacements to resolve them. Your system will perform better, last longer, and have fewer risks of costly breakdowns in the middle of winter.

Signs You Need Maintenance

A couple of signs you need professional service include:

  • High energy bills
  • Uneven heating and cooling
  • Unusual noises or smells

What You Can Do To Prepare Your Heating System for Cooler Weather

While working with a professional is always best, there are a couple of HVAC maintenance tasks you can handle on your own.

Replace the Air Filter

One of the best things you can do for your HVAC system is to replace its air filter. Air filter replacement is necessary at least once every 90 days because the screens can clog due to dust, dirt, allergens, and other airborne particles. It’s tougher for air to pass through a dirty filter, which can result in the furnace overworking itself and developing premature wear.

Check the Thermostat Settings

Ensure your thermostat is ready for fall. Turn the heat on before temperatures outside drop to test the thermostat and heating system’s functionality. If the thermostat and furnace work properly, consider turning the thermostat down at night or when nobody is home to conserve energy.

Invest in Air Duct Cleaning and Sealing

It’s good to clean air ducts and vents since they can accumulate debris. Sealing ducts with holes or tears is also necessary to prevent air leakage. The energy loss can increase your utility bills and affect your comfort.

Schedule a Professional Furnace Checkup

Though you can certainly take HVAC maintenance steps in the fall to prepare your heating system for the winter, sometimes professional help is best. Furnace tune-ups include thorough system inspections, minor repairs, cleaning, parts replacements, and other services that help optimize the equipment’s performance.

Call Peppy Heating & Cooling Today To Prepare Your Furnace for Winter

No matter your needs, get quality HVAC maintenance from Peppy Heating & Cooling – a top HVAC company serving Nampa and Boise, ID.

Our certified technicians can provide personalized heating and cooling solutions with outstanding customer service. Call (208) 906-6928 today to request services.

Boise’s Best Hidden Gems for Fall Adventures

Maybe it’s the crisp evenings or the apple cider, but something about fall makes you want to get out of the house and go have some fun! Whether you love the pumpkins and cocoa or scary Halloween costumes, Boise, ID has lots to do with friends and family.

Peppy Heating and Cooling is a Boise-born company that loves Bronco football games as much as you do! Here are our recommendations for Boise fall adventures.

An Evening on Simplot Hill

Pack a blanket and sandwiches and enjoy a sunset on a chilly fall evening. Simplot Hill is a popular place to go sledding in the winter, but it’s perfect for watching sunsets and relaxing in the fall!

The Boise Bike Bar

If you want something unique to do, check out The Boise Bike Bar.

This 14-seater bike-vehicle hybrid will give you a fun evening for you and your guests to pedal around the city, sip beverages, and jam to music. All the pedaling is sure to keep you warm on a chilly fall evening.

The Haunted World

The Haunted World in Caldwell, ID is a haunted attraction well worth the half-hour drive. This massive haunted house is partially indoors and partially outdoors, with terrifying frights every step of the way.

All ages are welcome, but parents should be mindful of what their kids can handle.

Lowe Family Farmstead

The Lowe Family Farmstead offers pumpkin patches and corn mazes that the entire family will enjoy. The family grows a variety of pumpkins you can pick and purchase, and the corn maze features a new design each year.

Idaho Botanical Garden Fall Harvest Days

The Idaho Botanical Garden is hosting Fall Harvest Days with several activities to attend. The Scarecrow Stroll features dressed-up scarecrows, there’s a market to support local artists, and there’s a plant sale you won’t want to miss.

Harvest Days are every Saturday through the month of October, so keep your eyes on the calendar for the latest event.

Idaho Renaissance Faire

If you dream of a land where you can dress up in ye olde attire, visit the Idaho Renaissance Faire with friends or family. Dress up in Renaissance-style clothing and enjoy shows and vendors that will take you back in history.

The Renaissance Faire is a fundraising event from a non-profit organization that supports local schools, so you can feel good while you have some fun.

Peppy Heating and Cooling in Boise, ID

While you’re galavanting through fairs and fields during Boise fall adventures, don’t forget to schedule an annual maintenance check-up for your furnace!

Peppy Heating and Cooling offers furnace maintenance and repairs for Boise, ID and the surrounding areas. A quick tune-up will allow your furnace to keep working while you enjoy all the Treasure Valley activities you can find in the area.

You can reach us at (208) 906-6928 any time you need HVAC services.

(Don’t forget to ask about our Comfort Club – you’ll save money on repairs and receive priority scheduling on future services!)

Air Vent 101: Troubleshooting Tips for Better AC Performance

Do you find yourself cranking up the air conditioning but your home barely gets cooler? Common airflow issues are likely to blame.

Find out how you can troubleshoot basic air vent problems to improve your HVAC performance and make your home more energy efficient.

Check for Blocked Vents

You don’t have to overthink the causes of weak airflow. Sometimes, the problem is as simple as having closed or blocked vents. Before you call an HVAC technician to get to the bottom of your airflow issues, check all of the vents in your home and make sure they’re open.

If the vents are open but certain rooms feel warmer than others, there could be furniture or large objects blocking the airflow. Create a clear path from the vent so cool air can circulate in every room.

Replace Your Air Filter

If you want to experience instant airflow improvement, swap out your HVAC filter. Dirt and allergens clog these filters and gradually restrict the amount of cool air that can pass through your air vents. Your air conditioner must work harder as a result which will cause your energy bills to skyrocket.

Experts recommend changing your filter every three months, though you might need to replace yours more frequently depending on how quickly allergens accumulate. The following factors influence how quickly HVAC filters become dirty:

  • Number of people in a household
  • If there are pets inside the house
  • Whether anyone smokes inside the house

As soon as you experience the signs of an airflow blockage, check your filter and change it if necessary.

Listen for Abnormal HVAC Noises

Your air conditioner will likely produce a humming noise while it runs. If limited cool air comes through your air vents and you hear strange noises coming from your unit, it’s time to call a professional technician. Your system will require repairs if you suddenly hear rattling or grinding noises when it operates.

Remove Debris

The air filter isn’t the only part of your HVAC system that can get dirty. Your air conditioner’s condenser coils can turn grimy and make it harder to produce cool air. In addition, dust can build up along your vents and reduce airflow.

Coil and air vent cleaning helps your cooling system run more efficiently and saves you money in the long run.

Add Insulation

You’ll waste money and energy each year if cracks or gaps exist around your windows and doors. Drafts in these areas will let heat and cool air escape, therefore forcing your HVAC system to work harder to make your home a desired temperature. Upon noticing drafty spots, seal your home and add insulation so your heating and cooling efforts become more cost-effective.

Boost Your HVAC Performance With Our Help – Contact Peppy Heating and Cooling Today

Finding the source of airflow issues can be as simple as opening your air vent or changing your filter. For more complex issues impacting your air conditioner, reach out to Peppy Heating and Cooling and we’ll perform top-notch repairs.

Call (208) 906-6928 to request immediate service and learn more.

How To Troubleshoot and Fix a Clogged AC Condensate Drain

Air conditioning units produce condensation as they cool the air, which is expelled through the ac condensate drain line into your home’s drainage system. If this line gets clogged, it can cause issues like water pooling around your indoor unit, musty odors, and mold growth.

Do you suspect a clogged drain line? Before calling an HVAC technician, try fixing the problem yourself! Here’s how to troubleshoot and clear a clogged AC condensate drain.

Step 1: Turn Off Your Air Conditioning Unit

The first step in the troubleshooting process is to TURN OFF your air conditioning unit. You want to avoid any accidental shocks or damage to your air conditioning unit as you unclog the AC line.

Step 2: Find the Drain Line

You can’t miss the drain line – it’s a PVC pipe connected to the bottom of the indoor unit, running from the air handler to the outside of your home.  

Once you find the line, inspect it for any signs of damage or blockage. Sometimes, the water pooling around the base of the air handler may be due to a crack in the line.

If you can’t find any visible damage, then the line is most likely clogged.

Step 3: Clear the Drain Line

There are a few ways to do so.

The most common approach is to use a vacuum cleaner. Connect the vacuum to the end of the drain and run it for a few minutes to suck out any blockage inside. If this doesn’t work, you can use a plumbing snake to attempt to break up any clogs in there.

If you don’t have a plumbing snake in your garage, don’t worry. A stiff wire brush tiny enough to enter the drain line can dislodge minor clogs — as long as it’s long enough to reach the clog’s location in the line.

Step 4: Flush the Drain Line

After you’ve successfully cleared the clog, flush the drain line using a solution of vinegar or a store-bought drain line cleaner to clear out any remaining debris and prevent future clogs.

Get a Professional Clogged Drain Fix From Your Local HVAC Experts in Boise, ID

Do you need help dealing with your drain line blockage?

Call Peppy Heating and Cooling today at (208) 906-6928 to discuss blocked drain solutions and other AC maintenance tips. If you’ve got a clogged drain line, we’ll be there ASAP to help!


FAQs

What is an AC condensate drain line, and why is it important?

The AC condensate drain line is a PVC pipe that removes condensation produced by your air conditioning unit. It plays a vital role in directing water away from your home, preventing issues like water damage, mold growth, and musty odors.

What are the signs of a clogged AC drain line?

Common signs of a clogged drain line include water pooling around the indoor unit, musty odors, and visible mold growth near the air handler.

Can I fix a clogged AC drain line myself?

Yes, you can try to clear a clogged AC drain line yourself by turning off the unit, inspecting the drain line for damage, using a vacuum cleaner or plumbing snake to remove clogs, and flushing the line with a cleaning solution. If the problem persists, call an HVAC technician.

What tools can I use to clear a clogged drain line?

You can use a vacuum cleaner, a plumbing snake, or a stiff wire brush small enough to fit into the line to dislodge the clog. Additionally, flushing the line with vinegar or a drain cleaner can help prevent future clogs.

Why should I turn off my air conditioning unit before unclogging the drain line?

Turning off the AC unit prevents accidental electric shocks and ensures you won’t damage the system while working on the drain line.

My split unit needed its annual service job. The appointment was easy to get scheduled, the technician was here at the time planned with a 15 minute phone call from him as he was on his way. He was a very nice young man, very careful to wear protective wear over his shoes when in the house. The job was finished within an hour. He was professional and told me what he had found and done to the unit and wished me a nice summer.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
We were referred to Peppy by our former HVAC company, which was leaving the residential HVAC business. Peppy has been great—I especially like how communicative and professional they are—easy to reach, they keep you posted on upcoming visits, they are always on-time, and the technicians are friendly and knowledgable. We are extremely happy with the service they provide.
Response from the owner:Thank you for taking the time to share your review with us!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
The first time I heard of Peppy's Heating and Cooling was when the restoration company, making repairs due to a water heater leak, called them in to remove the furnace. I was immediately impressed with their professionalism and their systematic approach, including extensive picture documentation of the 3 zone wiring, before removing the furnace. Their professionalism was also evident when they returned to reinstall the HVAC system without any operational issues.

The next time I contacted Peppy's was when my former HVAC company, after a routine maintenance visit, said my furnace had a cracked heat exchanger which needed immediate attention. In addition they said my AC compressor motor showed signs of an oil leak and needed to be replaced soon.

I contacted Peppy's for a second opinion, since I had a previous positive experience. When the technician, Kevin, arrived I explained the issues that were identified. Kevin inspected the heat exchanger and did not find any evidence of a crack or abnormality. He also inspected the AC motor and said there was no issue with the motor and there was no evidence of an oil leak.

I have since hired Peppy's as my HVAC company. I had my first maintenance visit for AC and furnace this spring and had Kevin do the service. He indicated everything was in proper working condition and no issues were found.

Thanks to the Peppy's team for their professionalism and honesty!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Alex was very knowledgeable and helped me extend the life of my AC unit by buying a soft start device to extend the life of the compressor. Not trying to upsell me which I appreciated.
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy’s awesome employee Mitchell came to do the yearly check in my AC unit. He identified a part that needed replacing to ensure my unit would continue functioning.
He ordered the part and replaced it the next day.
I trust Peppy! They are affordable and work to fix your units in the most economical means!
Response from the owner:Hi Pat! We appreciate the review and are glad we could be of service!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Had a water heater failure Friday morning. I called right away and they got me in after the guys finished a morning job. They had new heater and parts brought out to the house prior to the guys showing up. Chase arrived assessed the situation, got the old one out and the new one installed in no time. Very professional service. Impressive how the whole company works as a team.
Response from the owner:Hi Neil! We appreciate the review and are glad we could be of service!
I am very impressed with Peppy work ethic. Very thorough!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Extremely capable and friendly staff. Fair prices and excellent customer service. Can't ask for anything else.
Response from the owner:Thank you so much for your 5 Star review Eric!
The employees that serviced my HVAC did a really good job. I would recommend their services. I know who to call for future HVAC services.

Carol
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Alex from Peppy Heating and Cooling did an outstanding job fixing our system. Not only did he resolve the main issue quickly and efficiently, but he also diagnosed and fixed a long-standing problem that others had missed. His professionalism and strong work ethic really stood out. We highly recommend Alex for any heating and cooling needs—great service all around!
Response from the owner:We are so glad to hear it! Thank you for your review!
Peppy's Heating and Cooling provide excellent guidance, pricing and service when it comes time to replace a furnace. I contacted several companies and after obtaining estimates and comparing advice I was provided and their customer service experience, Peppy's Heating and Cooling wins hands down! I went with them immediately, as they were helpful, quick and priced competitively. I felt heard and valued which put them over the top. Thank you Peppy's!!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Aa usual, another great service! Always my go-to HVAC company!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Awesome honest and thorough company. Very impressed with professionalism. We use the bi-annual plan, 2 check ups a year. Ask them about it
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Peppy heating came out of troubleshoot why our Fireplace was cutting out. They gave it a good cleaning, tightened up some things, only charged me for a service call, and I'm happy that we should be good for another couple years. Very polite and professional crew.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
The EASY BUTTON!
I just had a Mitsubishi Wall Mounted heating/AC unit installed earlier this week. I had several estimates and Rob -the Project Manager provided a clear yet comprehensive review of the equipement options. The quoted price was in line with the other estimates but what 'sealed the deal' was Peppy's ability to set up the electrician, schedule a timely installation (within days of the initial meeting), schedule the visit/sign off by the Ada County inspector and provide the certificate need for a tax rebate.

Rob was on-site for the split unit installation which was expertly done by the two man Peppy crew (and the electrician). The area was fully cleaned and the unit up and running within three hours. The entire experience was like hitting the 'EASY BUTTON'!
Response from the owner:Thank you so much for taking the time to leave us a positive review - it’s greatly appreciated!
We’ve used Peppy’s for both a new furnace and AC. They were proactive in letting us know the old style Freon ACs were no longer being manufactured and now would be the time to buy a new one that is compatible with the coil in our furnace. The AC price was fair and the installation was done in half a day. I highly recommend them for fast responsive service and reasonable pricing.
Response from the owner:Thank you for taking the time to share your review with us!
Excellent service and great price.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Response from the owner:Thank you for the great review Steve!
Very professional. If you think you might have a worst case scenario, get a quote for that as well, not just the best case. Our situation might have been unique in that aspect and our hunch turned out correct and had to get another quote for that as well. They will make sure to correct anything amiss like any good business, just make sure you check. For those curious, our system seemed to have mold and pet issues before we moved in. The best case was just a cleaning (which we called around for), but then it progressed to replacing the ac and furnace (at which point we called Peppy and others). Peppy was the quickest getting back to us and answering our questions straightforward. We got a quote for the furnace and ac and a duct cleaning included. I suspected we might need new ducting, but didn't get a quote including that. After the cleaners (subcontracted) came through, it was evident it wasn't enough for us. After all this, we now have a system where we aren't worried about mold, or pet dander/urine/etc in from our vents affecting our children and probably ourselves. Just wished we had gotten worst case scenario quote to be prepared for budgeting that.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Great service! Excellent communication. Kevin was on time and took extra effort to ensure that we understood the work being done. Very professional. Highly recommended.
Response from the owner:Thank you for the great review Jeff! We appreciate your business!
Great to work with!
Kevin Orn, the technician, explained the cause of the problem and recommended solutions.
I would recommend this company to anyone who has issues with their HVAC.
Response from the owner:Thank you for the review and for the business! Glad we could help!
I have been very pleased with how responsive and professional everyone from Peppy Heating and Cooling have been. I've signed up for the annual maintenance and look forward to working with them!
Response from the owner:Thank you for the review and the business Chris! We look forward to continuing to work with you.
Great people, friendly, informed me of what was being done. Kevin Orn was very pleasant to work with. Highly recommend him and Peppy Heating Great job.
Response from the owner:Thank you Doug for the great review and for the business! We all very much appreciate it!
This was my first time using Peppy Heating and cooling and I will definitely call on them again. The service was very friendly and provided excellent service on my furnace. I ended up needing a new part plus cleaning and new filter and was afraid the bill was going to be a lot but it wasn't. The price for service was more then fair and very reasonable. As soon as the weather warms up, I will be calling them again for maintenance on my AC. I highly recommend this company 😁
Response from the owner:Thank you so much for the review and for your business Jo! We appreciate it!
Super fast service!
Response from the owner:Thank you Joely!
Love Peppy! It is a great locally owned company. We are on their member plan and they always take care of us. I highly recommend them!
Response from the owner:Thank you for the great review Tom! We very much appreciate your business and having you as a customer!
We could not be more pleased with the service we received. Their team came to our newly 90 year old home a d instead of upselling us on new equipment they told us how we could extend the life of the current setup and improve the overall efficiency. And their technicians were just the best. They did some incredibly creative work to keep the work neatly hidden and they even removed some very old, no longer used, equipment that gave us much greater storage space in our utility space. We have found our new HVAC company!
Response from the owner:Thank you for leaving us a review Marty! We are so happy to hear that we are your new HVAC company and look forward to working with you in the future!
Tech who installed our new unit, went out of his way to make sure our old one was working properly and cleaned it up for us. New unit was installed very quickly. All employees explained the process, the units, and even gave tips on how to clean/ run the units efficiently.
Response from the owner:Thank you for positive review! We are happy to hear that the new unit is working great for you and that we can service your older HVAC units!
I could tell that they were diligent from the start. We felt that they were fair, knowledgae, and most importantly, trust worthy. Ultimately we chose them because they were cheaper, trustworthy, and fast.
Response from the owner:Thank you so much for leaving us a review! We are happy to hear that you enjoyed the service!
Peppy did a terrific job installing a difficult attic furnace, AC, and water heater. They were very professional and courteous throughout the entire process.
Response from the owner:Thank you for the great review and for your business Trevor!
GREAT Job !!! Friendly and professional !!!
Response from the owner:Thank you Mike! We enjoyed working with you and hope to work together more in the future!
prompt, polite, reasonable price, will use again
Response from the owner:Thank you so much Joni! Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon!
Response from the owner:We are so glad to hear it! Thank you for your review!
Great experience from the whole team at Peppy Heating and Cooling! Rob was refered to us by our contractor for the installation of a mini-split heat pump for our room addition. Rob came to our home and talked with us about all the features that were available, and helped us with selecting the appropriate model for our application. In addition, he and his team were contracted to install a 1 inch diameter natural gas line in our yard for a built-in barbecue Island and future fire pit. All work was completed timely and very professional! I would highly recommend Peppy heating and cooling for your HVAC needs!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Rob, our sales person, and all the team who followed who installed our new heating and cooling system were knowledgeable, courteous, and willing to help answer any questions we may have. Researching their products I discovered they were well rated and reasonably priced. Thank you to all.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Furnace bit the dust. Rob Shepard was prompt in evaluating our situation and offering solutions. Clearly explained products and options to enhance our system. Gave fair bid and had techs out the next day to install new furnace. The entire team was efficient, respectful, answered our questions and followed up after installation to make sure everything was to our satisfaction. Excellent company and would absolutely recommend you call them for HVAC needs.
Response from the owner:Thank you for taking the time to share your review with us!
Tech was informed and competent. He came within the window of the appointment time.
I recommend this company now based out of Nampa
Response from the owner:Thank you so much for your 5 Star review JC!
Nice job on the install!
Response from the owner:Thank you for leaving us a review! We are pleased to hear that you are happy about the HVAC installation!
were able to beat all other estimates for the work I requested. Work was done with no issues. Best of all they didn’t leave any evidence they were here other than the work done!!
Response from the owner:Thank you Al for taking the time to leave us a review! We are so happy to hear that you are satisfied with the service! We look forward to working with you in the future!
This is a great company in every respect
From helping me decide which heat pump to buy to great and courteous service and installation. I can’t recommend highly enough!
Response from the owner:Thank you for leaving us a wonderful review! We are so happy that we could install a mini split for you! Hope you enjoy!
We had a new system, furnace, AC Coil and condenser installed in October. The system is a huge improvement over the contractor grade initially installed. Both Mikal and Luke are excellent technicians performing their work with care and consideration for our home inside and out. Thank you Peppy’s for a timely and well done installation.
Response from the owner:Thank you for taking the time to leave us a review Tony! We are so happy to hear that you enjoyed the installation process of your new HVAC system! I will share the positive feedback with the technicians!
Professional company, friendly, prompt service, and good pricing compared to other bids. I would recommend!
Response from the owner:Thank you for the business and review Lisa! We really appreciate it!
Very nice, communicated about appointment time and explained what was going on. Great job Alex.
Response from the owner:Thank you for leaving us a review Justin!
If you need heat or air help call Peppy they’re great
Response from the owner:Thank you Richard for the positive feedback and five-star review!
The team at Peppy Heating and Cooling was fantastic. On initial consult Rob came out to the house. He reviewed and throughly explained all options detailing key differences and benefits of minisplit options. He provides expert advice on proper location for optimal performance and efficiency. The day of the install the technicians were very professional and courteous. Peppy coordinated an electrician to install a new 220 breaker and ran power to the unit. This occurred simultaneously as the minsplit was installed. The whole process went flawlessly. Furthermore Peppy arranged the electrical inspection from city. I'm very impressed with the level of customer I received. I would trust Peppy for another project and recommend them to friends and family. The team at Peppy clearly cares about the customer and the quality of service they provide. Thank you Peppy Heating and Cooling.
Response from the owner:Thank you for leaving us a wonderful review Cody! We are so happy that we could install a mini split in your home! We are happy to hear that you are pleased with the installation process!
Great job. Alec was very professional and friendly. Highly recommended.
Response from the owner:Thank you Dana for leaving us a review!
Excellent job all around
Response from the owner:We are so happy to hear the positive feedback, thank you Richard!
Our Peppy Technician was excellent! Very professional, knowledgeable and friendly! All of the work done successfully. I will have them again!
Response from the owner:Thank you Patty for leaving us a review!
Peppy was thorough and kept us informed of when the technician was coming, including a picture of the tech! Tech, Alec was friendly and answered all our questions. I will definitely use them again!
Response from the owner:Thank you Chris for leaving us a review about our technician! We are happy to hear that the maintenance appointment received five-stars!
Tech Alec was great! Polite, communicated well. I also like the text giving a 2hr window. Very helpful!
Response from the owner:Thank you Charlotte for leaving us a review about our technician Alec!
Prompt, professional, honest, and their office staff is wonderful.
Response from the owner:Thank you for the wonderful five-star review Jamie!
First time experience with Peppy Heating and Cooling. Our heater tune-up went great and quite pleased with the service.
Response from the owner:Thank you for leaving us a review Brett! We will see you in the spring!
Peppy is AWESOME, honest, responsible, and respectful!!! Pick these guys for all of your H-VAC needs!

Brett and the entire team take the time to listen to what you need and they go out of their way to ensure that the objective is accomplished. I am so grateful that my builder decided on Peppy.

We just finished (about 18 months now) a custom modern farmhouse, constructed using LEED principles. We have 4,400 sq ft of open, expansive spaces. Brett and the team talked us into using the more efficient ductless system throughout the house and we couldn't be more happy with the final product. We have two Mitsubishi heat pumps and 9 total cassette heads, and one mini-ducted-air-handler, in our home. Our average monthly energy cost for our home (entire electric bill with a/c heat included) over the first year was about $200/month. That is amazingly efficient for 4,400 sq ft!!!

After getting the system installed and living with it for a year, Brett and the team, really went out of their way to help us find some new, cost-effective, technology allowing us to automate the system and integrate the controls into an online app that we can control with our phone anywhere. I feel like they are blazing some new trails with this aspect of ductless systems and they are doing a really great job making it work as easy as other traditional systems. The thing that really-really impressed me, is that the objective for Brett and the Peppy team was total customer satisfaction. They were respectful and equitable about the entire process and were not done until I was satisfied with this system, I was amazed at this level of customer service!

I would recommend Peppy hands down! 10 out of 10!!! They will be the only shop our family will call for any of our H-VAC needs!

I wish I had better pictures to do their work justice, but what is incredible is that I took these pictures when we were moving in, and the system is so well integrated that it is hard to tell it is there!
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Good company was fast and easy to with as I was at work
Response from the owner:Thank you Joseph, we appreciate your business!
Had 23 yr old HVAC system replaced with new Trane system...Great product, fair price, outstanding workmanship and very pleasant professional staff...HIGHLY recommend this organization!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Prices for a diagnostic were very reasonable compared to others I’ve used and called about. Guy that came was very competent and professional. Prices are better than many others. Got everything working in short order.
Response from the owner:Thanks for the positive and five-star review Stephen!
We had a problem with our a/c that had been looked at by 2 other companies without being resolved. I finally called Peppy Heating & Cooling. It was a challenge for them to figure out the problem but with the help of Cody and Brett, the problem was resolved. Brett (the owner) took ownership of the problem and worked with Cody (the technician) and the manufacturer (Trane) to get the issue resolved. I was impressed with the determination that these guys showed in fixing our issue. Thank you so much Peppy Heating and Cooling!
Response from the owner:Thanks for the positive review Bee!
Furnace not working. Called my regular furnace people. Wanted big $$$$ to fix. Called Peppy. They fixed my furnace in a half an hour at a very reasonable price. I’d call them if I were you!
Response from the owner:Thank you Mark for trusting us with your home and the five-star review!
The Peppy crew were very professional, respectful of my space, and efficient! I love my classroom mini-splits. The temperature is much more consistent and the classroom is comfortable!
Response from the owner:Thank you for leaving us a review Cherrie! We are so happy to hear that you are enjoying the mini-splits!
Very polite and friendly service. They went above and beyond the call of duty to get the job done quickly and affectively!
Response from the owner:Thank you for leaving us a 5-star review Robert! We are happy to hear the positive experience with our install team!
The Peppy Team was fantastic. They were fast, polite, and efficient. I would highly recommend them.
Response from the owner:Thank you for leaving us a review Robert! We appreciate the feedback and hope to work with you again in the future!
Everyone was very efficient and love the fact that we now have our own invidual controls.
Response from the owner:Thank you Francis for leaving us a review! We hope you enjoy the new HVAC system!
Professional, fast, amazingly respectful of space. These guys came in to my place of employment and worked around us for a couple of weeks. Never ever had an issue. Great company.
Response from the owner:Thank you David for leaving us a review! We hope you enjoy the ductless mini split units and keep you guys warm this winter!
The guys did a great job. Professional but friendly. Explained how thermostat works, patient with questions.
Response from the owner:Thank you so much for taking the time to leave us a review! We are happy to hear that the technician explained how to use the thermostat!
On time and very professional. They are my guys now!!
Response from the owner:We are so glad to hear it! Thank you for your review!
Response from the owner:Thank you for taking the time to share your review with us!
Peppy Heating and Cooling has done the most professional and respectful job for us from the sales person to the installers. I would recommend them to any residential or commercial install that needs to be done.
Response from the owner:Thanks for the positive review Patrick!
Response from the owner:Thank you so much for your 5 Star review Rebekah!
Response from the owner:Thank you so much for your 5 Star review David!
We have a whole house Trane filtering system and with the recent fires it just wasn’t able to clear the smoke. We called Preppy’s and the experience was great. From the first call we were informed of what to do. She checked with the technician and called back with the information. Then checked back and scheduled our appointment.
Alec the technician was very informative, he showed us how to clean our filters and take care of the system. Overall a very positive experience. Thank you Preppy.
Response from the owner:Thank you for leaving us a review! We are glad to help!
Our AC unit stopped working in our shop and they were able to come out same day luckily. Brett was friendly and got it back up running in no time. Fantastic experience, they'll be our go-to from now on!
Response from the owner:Thank you Michelle for taking the time to leave us a review! We are so happy we could get you guys back up and running!
Friendly and prompt service. Definitely recommend.
Response from the owner:Thank you Cortney!
Alex was fantastic. Very professional and helpful. Received a text that he was in his way. Cleaned my AC unit and checked out it’s functioning.
This is a business that you can trust!
Response from the owner:Thank you for the positive feedback!
Polite, prompt, professional and an all around easy experience. My technician arrived on time and gave me a 20 min heads up. I ended up not needing any service at all because it was a dirty filter all along 😆 but the unit has also been a little noise. The technician assured me it was still running very well but that I probably should start thinking about saving for a replacement one day. It was good advice and he was kind enough to change my filter for me. Of course I paid the house-call fee, but it was worth it to have a little diagnostic update on my AC Unit.
Response from the owner:Thank you Marlene for letting us come out and take a look at your air conditioning unit! We are glad to hear that you enjoyed the service!
After meeting with several HVAC companies to install a split system in my home, I decided to go with Peppy and so glad I did! They were the ONLY company that suggested a ceiling unit rather than putting on the wall, I even asked the other companies and they said you don’t want that it’s too expensive. Come to find out, Peppy is really the only company that does it and from a sightly view it makes all the sense in the world and not much more in money. From the beginning with their sales rep Rob to their owner Brett and their installers Lance and (so sorry can’t remember the other gentleman’s name but super respectful and personable) everyone was extremely professional, knowledgeable and clean. I HIGHLY recommend Peppy for your HVAC needs they will be my go to HVAC company for years to come.
Response from the owner:Thank you so much for your 5 Star review Kelli!
Peppy was great! Alex was polite, efficient, and did not pressure me into a hard upsell on anything. He fixed the problem quickly, was honest with his assessment, and stop my house from feeling like I was living in the middle of the Sahara desert! I will likely call on them again very soon, since I’m pretty sure I will need an entire new system. The fact that Alex didn't try to sell me on things I don’t need was much appreciated!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
First time calling Peppy's and they were great! Abby helped get me scheduled, and Cody came out the next day. He was so thorough and polite. He explained everything to me and I felt the price was very fair. I signed up for their yearly maintenance plan. Thank you so much, I'm happy I called.
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Amazing company to work with!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Cody is knowledgeable and kind…
Thank you guys!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Cody came out to take a look at our AC unit. Awesome guy, great service and very honest with everything. We will definitely be using Peppy from here on out.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
The agents were professional and friendly. I did not get a huge sales pitch to upgrade and change components on my system. They did what I asked and we did a little talking after the fact. I will call Peppy for future issues, I give them 5 stars. Thanks Peppy.
Response from the owner:We are so glad to hear it! Thank you for your review!
Response from the owner:Thank you for the review! We appreciate your feedback Donald.
Response from the owner:Thanks for the positive review Greg!
I was provided with multiple options and estimates and was able to pick what worked best for our space and our budget. Peppy was prompt and professional and happily worked with us to quickly schedule an install. They offer reasonable prices and produce quality work. I would hire these guys again!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
I had contacted 4 other heating and cooling companies. One didn’t show up. Three wanted me tocwait 2 weeks. I called Peppy. Alex Duda showed up on time the next morning, gave me 4 options for the repairs needed, and set me up on a twice a year maintenance. I had been trying to get the company who installed the $16,000 hvac system to do maintenance for 4 years and they never came. I highly recommend Peppy heating and air. You will find them very knowledgeable, efficient, courteous and fair.
Response from the owner:We appreciate you taking the time to leave us a review. Thanks!
Awesome service, I would recommend them to everyone.
Response from the owner:Thank you for the review! We appreciate your feedback John.
Brett and his team at Peppy are top notch. From their front office to their techs, I’ve only had great interactions. When I have a heating or air problem or need a new system, I know who to call.
Response from the owner:Hi Eli! We appreciate the review and are glad we could be of service!
My AC had stopped working. Juan talked to me about what he would trouble shoot and basic fees. When he had an idea of the possible issue, he talk to.me about next steps and potential costs. Clean is what it took. He talked to me about how to keep the issue from happening again. I'm very happy with the results. Juan's work. I will definitely call Peppy's first if I have heating or cooling issues. I highly recommend them!
Response from the owner:Thank you for leaving us a review Kim! We appreciate the positive words for our technician's work on your A/C unit!
I started using Peppy a year ago. They did work on a major remodel, and now use them for semiannual hvac check ups. I also used them for another project. Techs are always on time, polite and clean up after. They seem very knowledgeable.
Response from the owner:Thank you so much for the 5-star review! We're thrilled to know you had a fantastic experience with us.
Peppy Heating and Cooling are always quick to respond and do whatever is necessary (including reaching out to the factory for the equipment they service) to resolve any questions or issues. Service second to none!
Response from the owner:We're overjoyed to see your 5-star rating! Thank you for sharing your positive experience with us.
Absolute professionalism from beginning to end. All options were provided without high pressure sales. I shopped around before choosing Peppy to install our new furnace and they just had the best pricing and loan options. The installers were also polite and professional. They finished the job in record time. We highly recommend Peppy for your heating and cooling needs!
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Superb service, great price! Love Peppy technicians. They are so professional and caring.
Response from the owner:We appreciate your feedback. Thank you for the review!
I just spent the last two days with the Peppy Crew (Kevin, Luke, Josh, and Connor) as they tore all of the old, 1974 ductwork out of my attic and replaced it along with a new Trane furnace and outdoor AC unit. Great guys! Very courteous, knowledgeable, and willing to go the extra mile to make sure everything would function smoothly after they left. Luke is still determined to find access to the duct that hasn't blown in the 20 years I've lived in my house, so more to come. Kevin knows his stuff and was super patient with me and all of my questions. Josh worked tirelessly in that nasty attic, like he was enjoying himself. Connor did a great job working in the rain to finish the AC and was a joy to have in my home. And, of course, Rob, who encouraged me to take the leap with a full update, but with no pressure. He was also very patient with me as I asked questions that ultimately brought me to my decision. I feel like I'm in a new house with all new clean ducts and equipment. Not to mention, I got a new chair....but, that's between me and Peppy. :-). Thank you all!
Response from the owner:We appreciate your feedback. Thank you for the review!
We had Alec come give us a bid on a new HVAC system, having been told after an annual check by another company that we needed to replace it Right Now. As it turns out, we likely have another couple of years left. Alec was very knowledge about his products. We appreciated he didn't give us a hard sell.
Response from the owner:Hi Melissa! We appreciate the review and are glad we could be of service!